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checkout screen repeating with an extra payment method notice
9 years 10 months ago #255051
by jefit
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.6.27
-- Browser(s) name and version -- : Chrome 54.0.2840.87
Please see the attached pdf showing the series of checkout screens. Screen 4 is a repeat of 3, except it has an extra "You chose PayPal" added.
How can I stop screen 4 from happening?
Thanks
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.6.27
-- Browser(s) name and version -- : Chrome 54.0.2840.87
Please see the attached pdf showing the series of checkout screens. Screen 4 is a repeat of 3, except it has an extra "You chose PayPal" added.
How can I stop screen 4 from happening?
Thanks
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9 years 10 months ago #255067
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic checkout screen repeating with an extra payment method notice
Hi,
Please configure your checkout workflow and remove the block "status" if you don't want to display the selected shipping/payment.
www.hikashop.com/support/documentation/5...ml#checkout_checkout
Regards,
Please configure your checkout workflow and remove the block "status" if you don't want to display the selected shipping/payment.
www.hikashop.com/support/documentation/5...ml#checkout_checkout
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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9 years 10 months ago #255114
by jefit
Replied by jefit on topic checkout screen repeating with an extra payment method notice
I deleted the block "status".
I now only have "Cart" and "Payment" blocks but the cart screen (image 3 on my attachment) now repeats itself without the extra "You chose Paypal".
The workflow reads: cart_payment_confirm,end. Where is the "confirm" coming from?
Thankyou for helping.
I now only have "Cart" and "Payment" blocks but the cart screen (image 3 on my attachment) now repeats itself without the extra "You chose Paypal".
The workflow reads: cart_payment_confirm,end. Where is the "confirm" coming from?
Thankyou for helping.
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9 years 10 months ago #255115
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic checkout screen repeating with an extra payment method notice
Hi,
Please provide a screenshot of your checkout workflow (a jpeg or png image will be more interesting than a PDF).
Regards,
Please provide a screenshot of your checkout workflow (a jpeg or png image will be more interesting than a PDF).
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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9 years 10 months ago #255138
by jefit
Replied by jefit on topic checkout screen repeating with an extra payment method notice
Please see attached image
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9 years 10 months ago #255139
by jefit
Replied by jefit on topic checkout screen repeating with an extra payment method notice
Here is the other image.
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9 years 10 months ago #255158
by Mohamed Thelji
Replied by Mohamed Thelji on topic checkout screen repeating with an extra payment method notice
Hello,
If you want your checkout workflow to work correctly, you'll actually need to add more action to your checkout workflow steps like
login / address / shipping (if needed)/ payment / cart / status (if needed).
Can you add the required steps and test it again ?
Thank you.
If you want your checkout workflow to work correctly, you'll actually need to add more action to your checkout workflow steps like
login / address / shipping (if needed)/ payment / cart / status (if needed).
Can you add the required steps and test it again ?
Thank you.
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9 years 10 months ago #255445
by jefit
Replied by jefit on topic checkout screen repeating with an extra payment method notice
That didn't work but I have since changed many settings including a change of the payment method to Express checkout.
It is now not repeating.
Thank you for your help.
It is now not repeating.
Thank you for your help.
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