Main Product Warehouse not inherited by Variants
6 years 2 months ago #322565
by 3by400
3by400, Inc.
3by400.com
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Main Product Warehouse not inherited by Variants was created by 3by400
-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.20
-- PHP version -- : 7.3.20
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : No error message
We've set a warehouse on a main product but the product's variants are not inheriting the warehouse setting. They continue to have no warehouse selected. Since the other main product values are inherited by the variant where the variant doesn't have its own specific value, our assumption was that the variant would inherit the main product's warehouse, also. And, there isn't a variant warehouse field. How is a variant assigned to a warehouse?
-- Joomla version -- : 3.9.20
-- PHP version -- : 7.3.20
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : No error message
We've set a warehouse on a main product but the product's variants are not inheriting the warehouse setting. They continue to have no warehouse selected. Since the other main product values are inherited by the variant where the variant doesn't have its own specific value, our assumption was that the variant would inherit the main product's warehouse, also. And, there isn't a variant warehouse field. How is a variant assigned to a warehouse?
3by400, Inc.
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6 years 2 months ago #322617
by Mohamed Thelji
Replied by Mohamed Thelji on topic Main Product Warehouse not inherited by Variants
Hello,
I wasn't able to reproduce it on my end, can you give us a temporary back-end access using our contact form so that we can directly test it ? Thank you
Please, don't forget to add a link to that thread in your message :
www.hikashop.com/support/contact-us.html
Kind regards,
Mohamed.
I wasn't able to reproduce it on my end, can you give us a temporary back-end access using our contact form so that we can directly test it ? Thank you
Please, don't forget to add a link to that thread in your message :
www.hikashop.com/support/contact-us.html
Kind regards,
Mohamed.
Please Log in or Create an account to join the conversation.
6 years 2 months ago #322690
by 3by400
3by400, Inc.
3by400.com
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Replied by 3by400 on topic Main Product Warehouse not inherited by Variants
Sent.
3by400, Inc.
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6 years 2 months ago #322706
by Mohamed Thelji
Replied by Mohamed Thelji on topic Main Product Warehouse not inherited by Variants
Hello,
You're right, I don't know why the "IPEX LTL Shipping for large grease traps (billed separately)" isn't available, can you also send us a temporary FTP access using our contact form so that we can understand what's happening by checking the code ? Thank you.
Kind regards,
Mohamed.
You're right, I don't know why the "IPEX LTL Shipping for large grease traps (billed separately)" isn't available, can you also send us a temporary FTP access using our contact form so that we can understand what's happening by checking the code ? Thank you.
Kind regards,
Mohamed.
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6 years 1 month ago #322765
by 3by400
3by400, Inc.
3by400.com
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Replied by 3by400 on topic Main Product Warehouse not inherited by Variants
Sent
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6 years 1 month ago #322773
by Mohamed Thelji
Replied by Mohamed Thelji on topic Main Product Warehouse not inherited by Variants
Hello,
Thanks for the access, we'll test and debug it as fast as possible and get back to you !
Kind regards,
Mohamed.
Thanks for the access, we'll test and debug it as fast as possible and get back to you !
Kind regards,
Mohamed.
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6 years 1 month ago #322799
by Mohamed Thelji
Replied by Mohamed Thelji on topic Main Product Warehouse not inherited by Variants
Hello,
That's weird, I just tested it with a new product that I have created on your website named "tesst product" and it worked fine. Can you download the last Hikashop version through our website, install it and test it again ?
If you are still having that issue, can you try to recreate that product from scratch and test it again, to know if it's only coming from the way that product was created ? Thank you.
Kind regards,
Mohamed.
That's weird, I just tested it with a new product that I have created on your website named "tesst product" and it worked fine. Can you download the last Hikashop version through our website, install it and test it again ?
If you are still having that issue, can you try to recreate that product from scratch and test it again, to know if it's only coming from the way that product was created ? Thank you.
Kind regards,
Mohamed.
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6 years 1 month ago #322818
by 3by400
3by400, Inc.
3by400.com
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Replied by 3by400 on topic Main Product Warehouse not inherited by Variants
I guess that's what it was, just a corrupt product record. I recreated the product and now the IPEX LTL shipping method is shown. Thank you for your help.
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