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Create Characteristics
5 years 10 months ago #326849
by Reinsch
Create Characteristics was created by Reinsch
-- HikaShop version -- : 4.4.0
-- Joomla version -- : 4.0.0 Beta 5
Hello,
like on my old shop I want create characteristics to offer the product en different variants. I set a character with name and values. Then I want choose the character on the backend product page, but the values are not shown to select a default value. (view screenshoots)
On my old page it is working. Any thing I've forget?
Thanks,
Jonas
-- Joomla version -- : 4.0.0 Beta 5
Hello,
like on my old shop I want create characteristics to offer the product en different variants. I set a character with name and values. Then I want choose the character on the backend product page, but the values are not shown to select a default value. (view screenshoots)
On my old page it is working. Any thing I've forget?
Thanks,
Jonas
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5 years 10 months ago #326850
by nicolas
Replied by nicolas on topic Create Characteristics
Hi,
It might be linked to Joomla 4, but I'm not able to reproduce the problem on my local Joomla 4 beta 3 website.
So I doubt it comes from that.
But I do remember that we fixed something along these lines months ago. Normally with the 4.4.0 you should already have that patch.
So I'm not sure what's going on.
Could you provide a backend access along with a link to this thread via our contact form so that we could have a look at the situation there ?
www.hikashop.com/support/contact-us.html
It might be linked to Joomla 4, but I'm not able to reproduce the problem on my local Joomla 4 beta 3 website.
So I doubt it comes from that.
But I do remember that we fixed something along these lines months ago. Normally with the 4.4.0 you should already have that patch.
So I'm not sure what's going on.
Could you provide a backend access along with a link to this thread via our contact form so that we could have a look at the situation there ?
www.hikashop.com/support/contact-us.html
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5 years 10 months ago #326885
by Reinsch
Replied by Reinsch on topic Create Characteristics
Hi Nicolas,
yes, you have already an access to the backend, but I will send a contact mail once again with the direct links of the page.
Regards,
Jonas
yes, you have already an access to the backend, but I will send a contact mail once again with the direct links of the page.
Regards,
Jonas
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5 years 10 months ago - 5 years 10 months ago #326960
by Philip
Replied by Philip on topic Create Characteristics
Hello,
Sorry for the delay, we have to investigate more to understand your root issue, and in fact there already a patch in the version immediately after yours.
In order to correct this issue related to Joomla4, just update your HikaShop version, please.
Regards
Sorry for the delay, we have to investigate more to understand your root issue, and in fact there already a patch in the version immediately after yours.
In order to correct this issue related to Joomla4, just update your HikaShop version, please.
Regards
Last edit: 5 years 10 months ago by Philip.
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5 years 10 months ago #326978
by Reinsch
Replied by Reinsch on topic Create Characteristics
Hello,
thanks! I thought I had the current version. After the update it works! And I set some variants – all translations works well too.
Regards,
Jonas
thanks! I thought I had the current version. After the update it works! And I set some variants – all translations works well too.
Regards,
Jonas
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