Don't understand user account

Hi, I'm a bit confused by the User Account. Some things there seem not logic. But maybe I just didn't found the right options yet

- You edit 'Addresses' but I expected to edit my 'Account details' there (which is much more). Where to edit these information?
- The address itself (and the other information) is edited in a popup (without styling). I expected a screen (no popup) like the registration form, but prefilled with my details. Probably not my address, because that would be a different section (because of the multiple addresses possible).
- If the popup is there to stay, why isn't it styled like the rest?

Hi there,

I guess you are talking about the front end user panel. If not, make sure to be precise next time so we won't loose time
- The "Account information" menu is the one where you can change your details. As the name says it, addresses is for addresses.
- The address edition is a popup and it's not something you can easily change. However I'm not sure I understand what you mean by "prefilled with my details"
- There is not much style on the popu but maybe you have an issue. Could you post a screenshot so I can tell you? If you want to add some style, you can edit the front end css file (in System>Configuration>Display) and make it the way you want (see: www.hikashop.com/support/documentation/i...ize-the-display.html )

Yes, I mean the front end user panel

See this screenshot ( awesomescreenshot.com/0672b4284d ). Your message suggests there is an option 'Account details'. I tested it on a clean installation and there it is. What did I do to lose it at this installation? I mean, where can I set to from OFF to ON?

Second screenshot ( awesomescreenshot.com/0682b43ob5 ) shows the styling issue. It would be nice if this was default the same style as the rest of the shop.

With account details available on a normal page, a popup only for editing addresses is no problem at all.

Hi,

1. If the account details button is missing, it means that you unpublished/removed the "HikaShop joomla user account link plugin" via the joomla plugins manager.

2. The styling of popups (and so the fact that they use the template's CSS or not, or part of it, is handled by the joomla template. In you case, it looks like your template developer has decided not to include any of the CSS of the website in the popups.
HikaShop is not and should not be responsible for that.

Thanks for your explanation, everything is clear now. Only thing bothering me is that extra user fields I create are only editable through the address. Is that correct? If so, I understand that the basic account information is all Joomla information (it's probably only stored in standard Joomla tables), so you need another (preferably one) place to store the rest of the information. But when I enable VAT number to be stored, it is stored in the address part. My VAT number has nothing to do with the for example two or three addresses I use. Now I have to fill in my VAT number each time I create a new address.

I understand this is complex. I - as a shop owner / shop administrator - can create any extra field I want. To be completely full proof (or is it fool proof) it should be possible to tell per extra field if it is a field that has something to do with an address or with the user / client.

I'm just thinking about options to make this component even better. But I already really like it!!

When you create a custom field via the menu Display>Custom fields, you can choose if you want it to pertain to the address or to the user.
If you choose to create a custom field for the user, it will actually be editable in the user profile edition page of the user like you want.

However, the address_vat field is a default field because some of the functions of HikaShop rely on it to work properly. If you don't want to use it and create a user field for it, you can, but the tax system won't be able to use it to know if the user has a valid vat number or not (for Europe), and you won't be able to add it in the address_template view file so that it displays below the address of the user in the invoice of the users (like it's commonly done).

Thanks for the explanation. Good to hear you gave it a good thought and there is a solution. Great!

Hmmm, too early I see the user can enter these extra fields when registering. Also I can edit these fields in the backend. But I'm not able to find how the user can edit this information by herself of himself in the frontend.

Create a hikashop user control panel menu item via the joomla menu manager and you'll have a link to the hikashop control panel. From there, click on the "account settings" button and you'll see the user profile edition page, or click on the "my addresses" button and you'll see your addresses list.

I've done that already, but I still can't find a method to edit the custom fields in the category user. I activated a pre-made custom field called VAT number, which is at address. I can edit that everywhere. I also made two new custom fields, one for example is called 'Number Chamber of Commerce'. No matter what I do, I don't seem to get that editable at the front-end by the user. When I click Account Settings at the UCP I don't see it, and (of course) it also not shown at Addresses. So I'm lost

Hi there,

Did you make sure ton enable the "visible on frontend" option of the custom fields you are trying to edit?

Yes, I did.

Any news? It's so strange I created user extra fields, set it to show at front-end, but my customers aren't able to edit or even see it....

HikaShop displays automatically the custom user fields on the user profile edition page unless you deactivated the user synchronization plugin or that you turn off the option "Display custom user fields on user profile edition page" of that plugin.
If it doesn't come from that the the issue is either with your custom field options or with your template which has a custom view of the profile edition page that the plugin cannot parse.
Please provide a screenshot of the options of your custom field and try to switch your template to a default one and see if that help.

Incredible what a template can do (wrong) The problem is in the template. When I switch to a default Joomla template it shows the additional information 'Your details'. Do you know where I have to look to solve this problem? Or what I have to say to the template builder (Yootheme) to get this solved?

In that case, remove the profile edition view override file in the template and it will use Joomla's default one. That file should be located in templates/YOUR_TEMPLATE/html/com_users/profile/
The best is to ask your template provider about that view override file though.

Thanks, renaming the mentioned directory solved my problem for now, I will have some serious talk with the template builder