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Convert customer cart in to an order?

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11 years 8 months ago #187619 by mohairbears
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.24

Hiya, Is it possible for a super user to convert a customers cart in to an order in the back end? i.e. from customers/cart

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11 years 8 months ago #187631 by Xavier
Hi,

No we don't have actions for that.
I note the idea on our todo list.

At the moment, what can be done is to create an order in backend and add the desired products inside.

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11 years 8 months ago #187761 by mohairbears
Great, even a quick fix like to be able to print off the cart would be good.

thanks

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11 years 8 months ago #187767 by Xavier
Hi,

You mean print it like an invoice with the customer address, etc ?

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11 years 8 months ago #188032 by mohairbears
Well any way to print one off would be good but I guess the preferred way would be to be able press a button and the cart be converted to an order in the orders section if this is possible?

This would obviously NOT include a shipping cost as this is the reason I need to do this quite often as the orders are from overseas customers who order more than 2kg of goods that cannot be shipped via Royal Mail. Therefore the order needs a courier who's cost can vary depending on the size of the order and destination (there are far too many options to set for all possibilities in shipping options)

Once the order is in 'orders' I can add the shipping cost from there after the customer has accepted the courier quote.

Hope this helps explain a little of my requirements.

thanks

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11 years 8 months ago #188047 by nicolas
Hi,

Then it will require a button to convert a cart into an order.
As Xavier said, there is no option for that and it has been added to the todo list.
If you need a rapid solution, that would require a custom development as it's not just a few lines to add in order to do that.

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11 years 8 months ago #188097 by mohairbears
Thank you.

I don't have the skill set to do this task so I will wait upon your good-selves.

rgds

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