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Email notfication problem
10 years 6 months ago #231733
by eddyport
Email notfication problem was created by eddyport
-- url of the page with the problem -- :
rodoyo.com/mar2/thenewentrepreneur/buy-the-book
-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : chrome
Hi
Trying to find out why our email notifications from Hikashop are ending up in spam folders on users side
Can you help?
Thanks
Earl
-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : chrome
Hi
Trying to find out why our email notifications from Hikashop are ending up in spam folders on users side
Can you help?
Thanks
Earl
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10 years 6 months ago - 10 years 6 months ago #231737
by Mohamed Thelji
Replied by Mohamed Thelji on topic Email notfication problem
Hello Earl,
Checking that thread will probably help you : www.hikashop.com/forum/3-bug-report/8710...-as-spam.html#171083
Checking that thread will probably help you : www.hikashop.com/forum/3-bug-report/8710...-as-spam.html#171083
Our emails has been test on spam tests, I don't think the problem is linked with the content of the email but with the configuration of your email server (reverse name, hostname, dkim, etc).
So, please use a spam mail tester like : www.mail-tester.com/
Last edit: 10 years 6 months ago by Mohamed Thelji.
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