User Account Positions error

-- HikaShop version -- : essentials
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.5.36
-- Browser(s) name and version -- : various
-- Error-message(debug-mod must be tuned on) -- : no message

Hi,
I have a sidebar menu for shop categories, it shows on all pages except for the home page.

when a customer logs in, they have "my profile - my account - my komento"
the sidebar menu shows up in all 3.

in my profile it is in the correct position.
in my komento it is in the correct position.
in my account it is in the wrong position.

please look at the pdf, and the code on that page seems to suggest that the right sidebar is inside the 'middlecol' ,div

how can I fix this?

thanks

Hi,

This indicates a problem with the HTML on the page.
Could you provide a user access so that we could look at the HTML of that page more in details ?

Hi nicolas yes of course, how do I pass that information to you privately ?

Hi,

You can use our contact form:
www.hikashop.com/support/contact-us.html
Please make sure that you also provide a link to this thread in your message so that we know why you're sending us the access.

sent thanks

Hi,

The issue came from your Joomla template which had an old override of the file "cpanel" of the view "user". I've deleted it for you via the menu Display>Views and it displays fine.
Contact your template provider to notify them of the problem so that they can fix it in the next version of their template.

thanks Nicolas, excellent support as always