- Posts: 234
- Thank you received: 4
Customer History / past orders not showing correctly on the front end
8 years 6 months ago #289657
by mad-q
-- url of the page with the problem -- : draganfly.co.uk
-- HikaShop version -- : 3.3.0
-- Joomla version -- : 3.8.5
-- Browser(s) name and version -- : Chrome
Hello
The customer history was working fine however I suspect the latest update has caused an issue. I now shows the number of orders the customer has had however no information. See below.
Order number Date Total
Display #
Results 1 - 4 of 4
£ 0.00
£ 0.00
£ 0.00
£ 0.00
Also, less of an issue, but I can not access the dashboard from the back end. The page just expires after trying for some time. All other pages load fine so as I say, less of an issue.
Cheers
Iain
-- HikaShop version -- : 3.3.0
-- Joomla version -- : 3.8.5
-- Browser(s) name and version -- : Chrome
Hello
The customer history was working fine however I suspect the latest update has caused an issue. I now shows the number of orders the customer has had however no information. See below.
Order number Date Total
Display #
Results 1 - 4 of 4
£ 0.00
£ 0.00
£ 0.00
£ 0.00
Also, less of an issue, but I can not access the dashboard from the back end. The page just expires after trying for some time. All other pages load fine so as I say, less of an issue.
Cheers
Iain
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8 years 6 months ago #289659
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Replied by Jerome on topic Customer History / past orders not showing correctly on the front end
Hello,
A screenshot would be more useful to understand what is the display you have.
Regards,
A screenshot would be more useful to understand what is the display you have.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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8 years 6 months ago #289694
by mad-q
Replied by mad-q on topic Customer History / past orders not showing correctly on the front end
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8 years 6 months ago #289709
by nicolas
Replied by nicolas on topic Customer History / past orders not showing correctly on the front end
Hi,
This doesn't look like a HikaShop page.
Try switching to the default template of Joomla. Does it display properly ?
Could you provide instructions to be able to look at this page for us ?
Also, how did you configure the "hikashop frontend CSS" setting of the HikaShop configuration ?
And do you have a file templates/YOUR_TEMPLATE/html/com_hikashop/order/listing.php on your website ? If so, if you rename it, does it help ?
This doesn't look like a HikaShop page.
Try switching to the default template of Joomla. Does it display properly ?
Could you provide instructions to be able to look at this page for us ?
Also, how did you configure the "hikashop frontend CSS" setting of the HikaShop configuration ?
And do you have a file templates/YOUR_TEMPLATE/html/com_hikashop/order/listing.php on your website ? If so, if you rename it, does it help ?
The following user(s) said Thank You: mad-q
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8 years 6 months ago #289801
by mad-q
Replied by mad-q on topic Customer History / past orders not showing correctly on the front end
Hi NIcolas,
Thanks, by renaming the listing.php file it has sorted it.
Thanks
Thanks, by renaming the listing.php file it has sorted it.
Thanks
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