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Customer address details captured into user_profiles, not hikashop_address
7 years 10 months ago #299958
by joes3029
-- HikaShop version -- : 4
-- Joomla version -- : 3.9
-- PHP version -- : 7.1.23
-- Browser(s) name and version -- : Any
-- Error-message(debug-mod must be tuned on) -- : N/A
Since the latest update, new customer registrations are having their address information put into user_profiles, not hikashop_address. Hikashop does not use user_profiles to fill address information, complicating checkout for users. Is this a known bug (that I haven't seen mentioned) or is there somewhere else I can look?
-- Joomla version -- : 3.9
-- PHP version -- : 7.1.23
-- Browser(s) name and version -- : Any
-- Error-message(debug-mod must be tuned on) -- : N/A
Since the latest update, new customer registrations are having their address information put into user_profiles, not hikashop_address. Hikashop does not use user_profiles to fill address information, complicating checkout for users. Is this a known bug (that I haven't seen mentioned) or is there somewhere else I can look?
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7 years 10 months ago #299959
by nicolas
Replied by nicolas on topic Customer address details captured into user_profiles, not hikashop_address
Hi,
I cannot confirm such bug on our end with the latest version of Joomla and HikaShop.
This indicates that you must have the Redirect Joomla registration to HikaShop plugin disabled in the Joomla plugins manager.
Activate it back so that users trying to access the Joomla registration form will be directed instead to HikaShop's registration form where the address will go in the HikaShop address table.
I cannot confirm such bug on our end with the latest version of Joomla and HikaShop.
This indicates that you must have the Redirect Joomla registration to HikaShop plugin disabled in the Joomla plugins manager.
Activate it back so that users trying to access the Joomla registration form will be directed instead to HikaShop's registration form where the address will go in the HikaShop address table.
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7 years 10 months ago #299970
by joes3029
Replied by joes3029 on topic Customer address details captured into user_profiles, not hikashop_address
That was it, thank you! For future readers, go to Extensions, Plugins, and make sure that 'Redirect Joomla registration to HikaShop plugin' is enabled.
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