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Categories no longer appearing...

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13 years 10 months ago #78144 by SuzyBGood
Hey Guys,

1) I had a couple of categories listed in Hikashop under Root.. nothing tricky. When I go to Hikashop Category, it appears empty?!? The Database shows there are a couple of categories.
2) When I go to some of the products, on the RHS they have a category listed?!
3) When I created a NEW product, when I went and looked at it later, it had a category assigned to it (I hadn't added??)
4) On the main product page of listing of the products, the Root/ dropdown does have ONE of the categories. EVEN though when I go to the main Category area, it is showing I have no categories listed (as in #1).

Thoughts? What am I missing?

Cheers,
Suz

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13 years 10 months ago #78182 by Xavier
Hi Suz,

What did you do recently ? Do you have imported products / categories by csv ?
When you create a new product, the default parent category is assigned to it, that's normal.

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13 years 10 months ago #78352 by SuzyBGood
Hi Xavier,

Thank you for looking at this. I have taken some screen shots. I have added all the products by hand (no .csv file) we only have a few products at this stage (wrapping paper) and have recently added some ribbon we thought we'd make some categories as these grow.. so we'd have

root/wrapping paper
root/ribbon

as categories.. pretty simple right?

When I create a new product automagically it does add wrapping paper as a category (which is by design as you have said above) but note there is nothing in the categories Hikashop menu area. I have attached some screen shots and the hikashop_category DB summary for you to see.

Cheers,
Suz

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13 years 10 months ago #78372 by Jerome
Hi,

Here the right values for the main product category.
Code:
category_id : 2 category_parent_id : 1 category_type : 'product' category_name : 'product category' category_description : '' category_published : 1 category_ordering : 1 category_left : 2 category_right : 11 category_depth : 1 category_namekey : 'product' category_created : 0 category_modified : 0 category_access : 'all' category_menu : 0 category_keywords : '' category_meta_description : '' category_layout : '' category_page_title : ''

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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