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Save failed when editing order email address
12 years 10 months ago #131491
by joanne721
Save failed when editing order email address was created by joanne721
-- url of the page with the problem -- : 67.20.74.42/
-- HikaShop version -- : Business 2.2.2
-- Joomla version -- : 2.5.14
-- PHP version -- : 5.4.20
-- Browser(s) name and version -- : any
-- Error-message(debug-mod must be tuned on) -- : Save failed
Hi, when trying to correct an error in a customer email address I get a "save failed" message -- how can I change/correct a customer's email address?
Thanks
-- HikaShop version -- : Business 2.2.2
-- Joomla version -- : 2.5.14
-- PHP version -- : 5.4.20
-- Browser(s) name and version -- : any
-- Error-message(debug-mod must be tuned on) -- : Save failed
Hi, when trying to correct an error in a customer email address I get a "save failed" message -- how can I change/correct a customer's email address?
Thanks
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12 years 10 months ago #131540
by nicolas
Replied by nicolas on topic Save failed when editing order email address
Hi,
You can do that via the joomla user manager. If you got an error, it's likely that you already had another user with the same email address that you tried to enter and thus joomla refused the change as you can't have different users with the same email address in joomla.
You can do that via the joomla user manager. If you got an error, it's likely that you already had another user with the same email address that you tried to enter and thus joomla refused the change as you can't have different users with the same email address in joomla.
The following user(s) said Thank You: joanne721
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