status order not updated for ask for a quote

-- HikaShop version -- : HikaShop Business 2.2.0
-- Joomla version -- : 2.5.14
-- PHP version -- : 5.4.3

Hi all,

I still can't get the good status to my orders, there's somehing I must have done wrong but I can't find out what?
I 've got a plugin shipping, and plugin payment "ask for a quote", it works well, but I need my order status to be different when the user makes the order, and when the admin has established the quotation.
So I created an order status: "quotation to establish" and configured my payment plugin status order: "quotation to establish".
But when I select the payment methd:"ask for a quote" the status of my order is still "created" and not "quotation to establish".

What can I do? is that a bug?

in advance thanks for your answer!

Raphaelle

Hi Raphaelle,

Firstly can you show me some screenshots of how did you configured your payment method through some screenshots ? Also, can you download the last Hikashop version, install it, and test it again ?

Thank you.

thanks for your answer, I've done the upgrade to the 2.2 version: no difference... :dry:

here are my screenshots:
first the screenshot of my payment plugin wait for quotation ("attente devis" in french), where order status should be "à deviser"
and secondly the screenshots of my order , you see I've chosen the wait for quotation plugin but the order status is still: "created".

in advance thanks for your help!

Raphaelle

there's no answer...sorry but I'm really stucked wth this bug, what can I do please?
in advance thanks for your help!

Hi,

Thanks for your report. We have the same issue on our local, I have added it on our todo list.
As temporary fix, you can use this plugin:



It allow to change the status of the created orders to "à deviser".

I try it immediatly thanks!

yehahouuuuu! it works!
thank you very much!!!!