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Cart Empty after login from registration

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12 years 8 months ago #142000 by bearchui
Cart Empty after login from registration was created by bearchui
-- url of the page with the problem -- :
-- HikaShop version -- : 2.2.3 Business
-- Joomla version -- : 3.2.1
-- PHP version -- : 5.3.10
-- Browser(s) name and version -- : Google Chrome
-- Error-message(debug-mod must be tuned on) -- : NA

I have added some products to cart, then I have registered an account through regular registration, then activate by email. Then my cart is empty, is there any way to fix it?

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12 years 8 months ago #142043 by nicolas
Replied by nicolas on topic Cart Empty after login from registration
This sometimes happen if the hikashop user synchronization plugin has been unpbulished. Please check that it is still published and if not publish it.

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12 years 8 months ago #142055 by bearchui
Replied by bearchui on topic Cart Empty after login from registration
I have activated "HikaShop user synchronization plugin"

Any other reasons?

Thanks

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12 years 8 months ago #142076 by nicolas
Replied by nicolas on topic Cart Empty after login from registration
It can also come from the server settings and changing the joomla configuration's "session handler" setting can also sometimes help.

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12 years 7 months ago #142803 by bearchui
Replied by bearchui on topic Cart Empty after login from registration
Now my setting is
Session Lifetime: 15
Session Handler: Database

What should I change?

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12 years 7 months ago #142937 by Jerome
Replied by Jerome on topic Cart Empty after login from registration
Hi,

Did you open the activation link received by email in the exact same browser ?
Does the website have the same url ? : same domain name, have same prefix (like "www") too.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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12 years 7 months ago #142942 by bearchui
Replied by bearchui on topic Cart Empty after login from registration
It is the same, but you may try once here

www.petitemonde.com.hk

Thanks

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12 years 7 months ago #142945 by bearchui
Replied by bearchui on topic Cart Empty after login from registration
Yes, once I disabled the SSL, it works now

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12 years 7 months ago #143438 by Eliot
Replied by Eliot on topic Cart Empty after login from registration
So everything is ok?
If so, thanks for sharing your solution :)

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12 years 7 months ago #143445 by bearchui
Replied by bearchui on topic Cart Empty after login from registration
Yes, it is solved ~~~

Now, I generated with a new SSL which is more relevant to my sitename, it works very well.
The following user(s) said Thank You: Mohamed Thelji

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12 years 2 months ago - 12 years 2 months ago #165854 by gasoline
Replied by gasoline on topic Cart Empty after login from registration

nicolas wrote: This sometimes happen if the hikashop user synchronization plugin has been unpbulished. Please check that it is still published and if not publish it.


I have same problem, add things to cart, after that loguin and cart is empty.
Or go to order process and when I reach payment page it says, empty cart

(J 2.5.22 /HikaShop Business: 2.3.2/ php 5.3.28 ) but I can't find the synchronazation plugin!!

Also my site is ALWAYS on https:
I'll keep on trying!
Last edit: 12 years 2 months ago by gasoline.

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12 years 2 months ago #165871 by Xavier
Replied by Xavier on topic Cart Empty after login from registration
The full name of this plugin is "HikaShop user synchronization plugin", you can find it and enable it via Joomla Extensions > Plugins. Be sure that you don't have filters on the listing to see this plugin.

If you still don't see it, thanks to try to re-install HikaShop over the current install.

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