Enclose VAT number in email notification

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : x.x.x
-- Joomla version -- : x.x
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hello,

one of the "custom field" I use for the customer registration is the VAT number.
I would like it to appear in the email notification sent to the customer and to me after payment.

How is that possible ?
Thanks in advance
Best regards
Morgan

Hi Morgan,

It's pretty easy, you just have to add the tag to the email.
Tag can look like {VAR:user.vat}.
Check this topic for more information: www.hikashop.com/forum/4-how-to/864797-c...fication.html#139433

Hi Eliot,

thank you for the answer.
I've been to System --> Emails but I don't see where I am supposed to add the tag. Is it possible that I don't have the proper version of Hikashop ?

Morgan

Hi,

You need to edit the files 'address_template' via the menu Display>Views and add the tag {address_vat} to them. Then you'll see the VAT number in the emails.

Old topic, I know but I'm having problems with this to work.
The custom field is there, I can see the VAT number when I login to hikashop, but I don't get it into my emails.
Below is what my address / address_template.php looks like, am I doing something wrong here?

<?php
defined('_JEXEC') or die('Restricted access');
?>
{address_company}
{address_title} {address_firstname} {address_lastname}
{address_street}
{address_post_code} {address_city} {address_state}
{address_country}
{address_vat}
<?php echo JText::sprintf('TELEPHONE_IN_ADDRESS','{address_telephone}');?>

Hi,

There are two view files for the address format, one for the backend, and one for the frontend.
So both need to be modified.
However, since a few years back, you now have a setting "address format" understand the checkout tab of the HikaShop configuration.
So you should do the modification there (maybe it's already there) and save the configuration.
That will update / create automatically both view overrides for you and it should hopefully work fine after that.

nicolas wrote: Hi,

There are two view files for the address format, one for the backend, and one for the frontend.
So both need to be modified.
However, since a few years back, you now have a setting "address format" understand the checkout tab of the HikaShop configuration.
So you should do the modification there (maybe it's already there) and save the configuration.
That will update / create automatically both view overrides for you and it should hopefully work fine after that.

I checked it again and it's both in the front and backend of the address_template files.
I just see save buttons, no other options and the {address_vat} line is there already.
Am I still missing something? It still doesn't add it to the emails (both customer as admin), but it's there when i check the order/contact in the interface. :huh:

EDIT: I also checked the address format and this is what it looks like.

Hi,

Did you click on the save button of the HikaShop configuration page ?
That will update all the the view overrides and make sure that the format is correct everywhere.

nicolas wrote: Hi,

Did you click on the save button of the HikaShop configuration page ?
That will update all the the view overrides and make sure that the format is correct everywhere.

I did, didnt matter. All other options that I made where saved and when I reopen the configuration, the line is there as well.'
Attached is the address_vat in the custom fileds. It works everywhere (inclduing right calculations and evetrything), except for the confirmation emails.:dry:

Hi,

I don't see why it wouldn't work.
Could you provide a backend access and the order number of an order with the issue so that we can check on the situation ?
You can provide that via our contact form here:
www.hikashop.com/support/contact-us.html