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Edit order additional information, Notification
12 years 6 months ago #149506
by raviry
Edit order additional information, Notification was created by raviry
Hello Nicolas,
I want to make some changes in the shipping cost after an order has been created also want to notify the customer about the changes. So I went to the "Edit order additional information" in the order details. The information changed successfully, But the email notification is not working. It was not sending any email to the customer. about the changes.
Let me know how to fix the issue.
FYI, I've attached an image of that section.
I want to make some changes in the shipping cost after an order has been created also want to notify the customer about the changes. So I went to the "Edit order additional information" in the order details. The information changed successfully, But the email notification is not working. It was not sending any email to the customer. about the changes.
Let me know how to fix the issue.
FYI, I've attached an image of that section.
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12 years 6 months ago #149519
by Mohamed Thelji
Replied by Mohamed Thelji on topic Edit order additional information, Notification
Hello,
Firstly, can you download the last Hikashop through our website, install it and test it again ?
Thank you.
Firstly, can you download the last Hikashop through our website, install it and test it again ?
Thank you.
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12 years 5 months ago #151868
by raviry
Replied by raviry on topic Edit order additional information, Notification
Hello,
I have updated to latest version. But it seems not working.
I am confused. Let me know how this things work.
I have updated to latest version. But it seems not working.
I am confused. Let me know how this things work.
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12 years 5 months ago #152130
by Xavier
Replied by Xavier on topic Edit order additional information, Notification
Hi,
When you are in the order edition view in the backend, you should see the button "email" in the toolbar, you have to use this one in order to send an email to eh customer.
When you are in the order edition view in the backend, you should see the button "email" in the toolbar, you have to use this one in order to send an email to eh customer.
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