Product Name, Cust. Name to Subject Admin Email

Dear friends:

I have read many other posts about customization of emails, but for some reason I have not been successful in adding the customer name and product name to the administrative email notification SUBJECT line. I have attempted to edit the order.php file like as follows:

$order->mail->subject = '';
if(empty($order->mail->subject)) {
$order->mail->subject = JText::sprintf('NEW_ORDER_SUBJECT',$order->order_number,HIKASHOP_LIVE,$order->order_product_name,HIKASHOP_LIVE);

(this to add the product name), but I am clearly missing something. Thanks in advance for your patient advice.

Nadine

Hi,

You need this code: And edit the translation via the menu Configuration > Languages:

NEW_ORDER_SUBJECT="New order No. %s created on %s, cust name: %s"

Xavier, thank you very much for the prompt reply. I spent the time since your reply repeatedly trying to do this and I am failing.

I did precisely what you said to do. I actually made the following change not only in the order.php, but in the overrides too, to make sure I was calling the right code:

if(empty($order->mail->subject)) {

$order->mail->subject = JText::sprintf('NEW_ORDER_SUBJECT',$order->order_number,HIKASHOP_LIVE,$order->customer->name);

I found that I had to DELETE the usual subject line in the email template, but I cut and pasted your language modifications precisely as you indicate. And then on the tests, I get:

New order No. D7C1 created on http://[site url]/, cust name:

The constant is there, but the variable data for the name is just not being called properly.

Is there anything else I can try? THANKS.

Hi there,

Could you try to do something like var_dump($order); to see if the information you are looking for is loaded here.
Maybe the path is just not the good one.
Could you tell us exactly where you are adding this?