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Scrambled e-mails

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12 years 3 months ago #161907 by abasel
Scrambled e-mails was created by abasel
I have one customer that always receives my e-mails as shown below.

Any ideas what might cause this?
Code:
oWµХ·љХ§[сЮ· ЅЫk_t{ЮЭйэцерЁћЧ§µ<©zЧ±·ъej)Ь…ЄмzХ АЁћЧ§µ:ЪћЗЮ¬IЬЎШ§Ѓ¶¬{® H BѓB• H Э ] \И Щ€ [Э\€ ›ЫЪЪ[™И ›Л€ ЊТМ€ \И ™Y[€ Ъ [™ЩY И ^[Y[ќ ™XЩZ]™Y ѓBѓB“Ы˜ЩH YШZ[‹ [љИ [ЭH ›Ь€ [Э\€ ›ЫЪЪ[™И ] ‹ЛЭЭЭЛ™ \ШЫЭ™\ћ[ XњЛ˜ЫЛ›ћ‹Л€ ЩH ЫЪИ ›ЬќШ\™ И ]љ[™И [Э\€ Ъ [ ] [™ ѓBѓBѓBђ™\Э ™YШ\™ Л B‘ \ШЫЭ™\ћH XњГBЃЅ^ЧVЮkVќoЗzЭючm­}Сп{w§чЫ—Вў{^ћФтҐл^ЖЯб¶i\…ЄмzХ АЁћЧ§µ:ЪћЗЮ¬IЬЎШ§Ѓ¶¬{® [ Џ XY Џ Y] H Y\]Z]ЏHђЫЫќ [ќ U \ H€ ЫЫќ [ќ Hќ ^ Ъ [ И Ъ \њЩ] UU ‹N ЏЏ ] O–[Э\€ ›ЫЪЪ[™И ›Л€ ЊТМ€ \И ›ЭИ ^[Y[ќ ™XЩZ]™Y ] ‹ЛЭЭЭЛ™ \ШЫЭ™\ћ[ XњЛ˜ЫЛ›ћ‹П Э ] OЏ Y] H ˜[YOHќљY]Ь Ьќ € ЫЫќ [ќ HќЪY Y ]љXЩK]ЪY [љ] X[ \ШШ[ OLKЊ ЏЏ Ъ XY Џ ›Щ H Ы \ЬПHљ ZШ\Ъ Ь ЫXZ[ ЏЏ ]€ Y Hљ ZШ\Ъ Ь ЫXZ[ € Э [ OH™›Ыќ Y˜[Z[ N€ \љX[ [ ™] XШK Ш[њЛ\Щ\љYЋИ ›Ыќ \Ъ^™N€Lњ И [™KZ ZYЪ €N И ЪY €L NИ ˜XЪЩЬ›Э[™ XЫЫ ЬЋ€ Щ™™™™™ЋИ Y [™ЛX›Э ЫN€Њ И ЫЫ ЬЋ€ НXЌXЌXЋИЏѓBЏ ]€ Ы \ЬПHљ ZШ\Ъ Ь ЫЫ› [™H€ Э [ OH™›Ыќ Y˜[Z[ N€ \љX[ [ ™] XШK Ш[њЛ\Щ\љYЋИ ›Ыќ \Ъ^™N€L\ И [™KZ ZYЪ €N И ЫЫ ЬЋ€ Н˜MXН˜ЋИ ^ Y XЫЬ˜] [ЫЋ€ ›Ы™NИ X\™Ъ[Ћ€L И ^ X[ YЫЋ€ Щ[ќ \ЋИЏЏ H Э [ OH˜Э\њЫЬЋ€ Ъ[ќ \ЋИ ЫЫ ЬЋ€ М™ XШ˜ЋИ ^ Y XЫЬ˜] [ЫЋ€ ›Ы™NИ ›Ь™ \Ћ€ ›Ы™NИ€ ™YЏHљ ‹ЛЭЭЭЛ™ \ШЫЭ™\ћ[ XњЛ˜ЫЛ›ћ‹Ъ[™ ^ њ ЫЬ [ЫЏXЫЫWЪ ZШ\Ъ Ь ˜[\ ШЭ › [Ь™ \‰˜[\ Э \ЪП\Ъ ЭЙ˜[\ ШЪY ЧOLМ€Џ€ Ь [€ Ы \ЬПHљ ZШ\Ъ Ь ЫЫ› [™H€ Э [ OH˜ЫЫ ЬЋ€ Н˜MXН˜ЋИ ^ Y XЫЬ˜] [ЫЋ€ ›Ы™NИ ›Ыќ \Ъ^™N€L\ И X\™Ъ[‹] Ь €L И X\™Ъ[‹X›Э ЫN€L И ^ X[ YЫЋ€ Щ[ќ \ЋИЏ€ Y€ [ЭH Ы‰Э ЩYH \И [XZ[ ›Ь \› K Ы XЪИ \™H И ЩYH [Э\€ ›ЫЪЪ[™И ] Z[ И ЬЬ [Џ€ ШOЏ Щ ]ЏѓBЏ X› H Ы \ЬПHќНЊ

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12 years 3 months ago #161909 by abasel
Replied by abasel on topic Scrambled e-mails
I asked my client how they are receiving their e-mail and the said "We use inbox.com as server on iPad. Is very odd as I don't have this issue with anyone else either."

Not sure if this helps.

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12 years 3 months ago #161910 by Xavier
Replied by Xavier on topic Scrambled e-mails
Hi,

This seems to be an encoding behavior, thanks to try other values for the option "Encoding format" in configuration > main > emails.

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12 years 3 months ago #162014 by abasel
Replied by abasel on topic Scrambled e-mails
Hi

I have gone to the settings but as I don't know much about e-mail encoding, I am not sure what are the best options to try. Currently my settings are:

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12 years 3 months ago #162073 by Xavier
Replied by Xavier on topic Scrambled e-mails
Hi,

Thanks to try "8-bit" value.
The following user(s) said Thank You: abasel

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12 years 3 months ago #162108 by nicolas
Replied by nicolas on topic Scrambled e-mails
Also, if the 8 bit encoding format doesn't work, you can revert it to base64 and instead deactivate the "multiple part" option there.

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12 years 3 months ago #162192 by abasel
Replied by abasel on topic Scrambled e-mails
Awesome.. 8 bit encoding worked :-)

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