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Duplicate Orders
- isabelleandco
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12 years 2 months ago #163416
by isabelleandco
Duplicate Orders was created by isabelleandco
-- url of the page with the problem -- :http://shopisabelle.com/
-- HikaShop version -- :HikaShop Business 2.1.2,
-- Joomla version -- : Joomla! 2.5.19
-- PHP version -- : Not sure
-- Browser(s) name and version -- : doesn't seem to matter
-- Error-message(debug-mod must be tuned on) -- : no error message
Often times we get duplicate orders, but not every time. Not sure what to do.
-- HikaShop version -- :HikaShop Business 2.1.2,
-- Joomla version -- : Joomla! 2.5.19
-- PHP version -- : Not sure
-- Browser(s) name and version -- : doesn't seem to matter
-- Error-message(debug-mod must be tuned on) -- : no error message
Often times we get duplicate orders, but not every time. Not sure what to do.
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12 years 2 months ago #163418
by Xavier
Replied by Xavier on topic Duplicate Orders
Hi,
Update. And give us more informations
Like which payment methods you are using.
You can too look in the order history if there is something strange, you can see that in the order details.
Aren't these orders with the same products but with different status ? Isn't customers that are creating but not finishing their orders ?
Update. And give us more informations
Like which payment methods you are using.
You can too look in the order history if there is something strange, you can see that in the order details.
Aren't these orders with the same products but with different status ? Isn't customers that are creating but not finishing their orders ?
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