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How to get the invoices out of Hikashop?
12 years 2 months ago #163557
by iwally
How to get the invoices out of Hikashop? was created by iwally
So, I haven't been able to understand this yet,
When does the customer receive its invoice?? At ordering, paying? Or shipment of his / her order?
I also saw that there is a 10 euro PDF invoice thing for sale,
hikashop.com/component/hikashop/product/cid-18.html
I want to know if I need this to get people the invoice in the attatchment of their e-mails, with the shipment notification, and within the "my account' page of hikashop users at frontend.
Please tell me what the process is of getting the invoice?
When does the customer receive its invoice?? At ordering, paying? Or shipment of his / her order?
I also saw that there is a 10 euro PDF invoice thing for sale,
hikashop.com/component/hikashop/product/cid-18.html
I want to know if I need this to get people the invoice in the attatchment of their e-mails, with the shipment notification, and within the "my account' page of hikashop users at frontend.
Please tell me what the process is of getting the invoice?
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12 years 2 months ago #163558
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic How to get the invoices out of Hikashop?
Hi,
The customer will receive the notification emails when the order status changed (and if you change it in the backend, you have to check the box "notify customer" to send him automatically the email).
The invoice is available in the front-end, there is a link in the email to access it.
When the order status allow if (there is an HikaShop option to set that), the user will be able to click on the button "invoice" while seeing his order in the front-end.
But the invoice is not sent by email (the email display the summarize of the order but does not act as an invoice).
The plugin "PDF invoice" allow you to generate a PDF (when the order status authorize it) and attach it to the order status notification email.
Regards,
The customer will receive the notification emails when the order status changed (and if you change it in the backend, you have to check the box "notify customer" to send him automatically the email).
The invoice is available in the front-end, there is a link in the email to access it.
When the order status allow if (there is an HikaShop option to set that), the user will be able to click on the button "invoice" while seeing his order in the front-end.
But the invoice is not sent by email (the email display the summarize of the order but does not act as an invoice).
The plugin "PDF invoice" allow you to generate a PDF (when the order status authorize it) and attach it to the order status notification email.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
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12 years 2 months ago #163642
by iwally
Replied by iwally on topic How to get the invoices out of Hikashop?
Okay! Thanks, I'm about to buy the plugin then/ With what e-mail is the invoice created? And when is the customer able to view the invoice?
I want to have it so that they can only see the invoice, when the order has been shipped.
PS: Just bought the plugin
I want to have it so that they can only see the invoice, when the order has been shipped.
PS: Just bought the plugin
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12 years 2 months ago #163649
by Xavier
Replied by Xavier on topic How to get the invoices out of Hikashop?
Hi,
The invoice is sent when the order has a confirmed status. So in the main configuration of HikaShop, you can potentially remove the confirmed status of the "Invoice order statuses" option in Configuration > Main > Order.
This way the invoice should be joined to the email only when the order status is set to "shipped".
The invoice is sent when the order has a confirmed status. So in the main configuration of HikaShop, you can potentially remove the confirmed status of the "Invoice order statuses" option in Configuration > Main > Order.
This way the invoice should be joined to the email only when the order status is set to "shipped".
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12 years 2 months ago #163754
by iwally
Replied by iwally on topic How to get the invoices out of Hikashop?
prntscr.com/41fdy6
Like this?
remove, confirmed at that option? (btw uploading screenshots for people makes it a lot easier to understand sometimes giving answers on here?
Try lightshot
Like this?
Try lightshot
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12 years 2 months ago #163775
by Xavier
Replied by Xavier on topic How to get the invoices out of Hikashop?
Hi,
Yes at this place
Yes at this place
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