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Blank Screen during Order Status Update

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12 years 3 weeks ago - 12 years 3 weeks ago #170565 by woogerboy21
-- HikaShop version -- : 3.2.3 business
-- Joomla version -- : 3.3
-- PHP version --: 5.3.3
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : Blank Screen

Hello!
When ever I attempt to change the status of an order for what ever reason the order status page that comes up is blank and I can not update the status at all. Any idea's were to start troubleshooting as to what may be causing the problem?
Last edit: 12 years 3 weeks ago by woogerboy21.

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12 years 3 weeks ago #170568 by woogerboy21
Quick update. It looks like there is an Error 500 displayed in the box when using IE.

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12 years 3 weeks ago #170575 by Jerome
Hi,

For blank screen and 500 errors, please check your PHP error log.
Without any details about the error, we won't be able to help you more than that.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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12 years 3 weeks ago #170663 by woogerboy21
Not certain exactly why the issue was happening but after removing php and re-installing it the error has gone away. Chances are since I moved my site between hosting machines there was a package missing that was re-picked up in the re-install.

Thanks for the reply.

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