Blank Screen during Order Status Update
- woogerboy21
-
Topic Author
- Offline
Less
More
12 years 3 weeks ago - 12 years 3 weeks ago #170565
by woogerboy21
Blank Screen during Order Status Update was created by woogerboy21
-- HikaShop version -- : 3.2.3 business
-- Joomla version -- : 3.3
-- PHP version --: 5.3.3
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : Blank Screen
Hello!
When ever I attempt to change the status of an order for what ever reason the order status page that comes up is blank and I can not update the status at all. Any idea's were to start troubleshooting as to what may be causing the problem?
-- Joomla version -- : 3.3
-- PHP version --: 5.3.3
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : Blank Screen
Hello!
When ever I attempt to change the status of an order for what ever reason the order status page that comes up is blank and I can not update the status at all. Any idea's were to start troubleshooting as to what may be causing the problem?
Last edit: 12 years 3 weeks ago by woogerboy21.
Please Log in or Create an account to join the conversation.
- woogerboy21
-
Topic Author
- Offline
12 years 3 weeks ago #170568
by woogerboy21
Replied by woogerboy21 on topic Blank Screen during Order Status Update
Quick update. It looks like there is an Error 500 displayed in the box when using IE.
Please Log in or Create an account to join the conversation.
12 years 3 weeks ago #170575
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Blank Screen during Order Status Update
Hi,
For blank screen and 500 errors, please check your PHP error log.
Without any details about the error, we won't be able to help you more than that.
Regards,
For blank screen and 500 errors, please check your PHP error log.
Without any details about the error, we won't be able to help you more than that.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Please Log in or Create an account to join the conversation.
- woogerboy21
-
Topic Author
- Offline
12 years 3 weeks ago #170663
by woogerboy21
Replied by woogerboy21 on topic Blank Screen during Order Status Update
Not certain exactly why the issue was happening but after removing php and re-installing it the error has gone away. Chances are since I moved my site between hosting machines there was a package missing that was re-picked up in the re-install.
Thanks for the reply.
Thanks for the reply.
Please Log in or Create an account to join the conversation.
Time to create page: 0.220 seconds