Skip to main content

How to CC or BCC Hikashop emails to customers

More
11 years 8 months ago #188210 by tidosho
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6

My site is hosted and some of my customers complain they do not get my HS auto emails (like order creation or update). How can I configure HS to CC or BCC these emails to one of my email accounts? I've found some PHP hacks but they look a bit scary. This sounds like a fairly obvious/easy feature? Any suggestions?

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #188279 by nicolas
Hi,

You can edit the emails via the menu System>Emails and add such line of code at the end of the emails and it should work:
<?php $mail->bcc_email = 'myemail@mywebsite.com'; ?>

Next version of HikaShop will have a new field in the email edition page in order to be able to easily add the email address for the bcc.

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #188313 by tidosho
Hi Nicolas:

I'll give the PHP addition a try, but like most folk would prefer the functionality included in the core product, so that's great news. Do you have a rough ETA for the new version?

Regards,

Martin

Please Log in or Create an account to join the conversation.

More
11 years 8 months ago #188318 by nicolas
Hi,

It will be in a month if all goes well.

Please Log in or Create an account to join the conversation.

More
10 years 9 months ago #224772 by olivnewton
any news on this? cant find an option for this.
using:
HIKA 2.5.0 08 juillet 2015
Joomla 3.4.6

Please Log in or Create an account to join the conversation.

More
10 years 9 months ago #224850 by nicolas
Hi,

It's available yes.
It has been added in HikaShop 2.4.0 as you can see on our change log:
www.hikashop.com/support/support/documen...ashop-changelog.html

Here is a screenshot:
take.ms/y3WtS

Please Log in or Create an account to join the conversation.

More
10 years 9 months ago #225015 by olivnewton
gret thanks, i was looking for an overall BCC in configuration, never thought of looking for it inside the email templates. but makes sense though! ;-)

Please Log in or Create an account to join the conversation.

Time to create page: 0.244 seconds
Powered by Kunena Forum