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No available warehouse found for your location

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11 years 5 months ago #199148 by hvolpe
-- HikaShop version -- : 2.4.0.
-- Joomla version -- : 3.4.1.
-- PHP version -- : 5.4.37.
-- Browser(s) name and version -- : Firefox 30.0
-- Error-message(debug-mod must be tuned on) -- : No available warehouse found for your location

Hi,

I've read all the topics about this error message but nothing works for me.

This message happens on the checkout page after clicking on "add to cart" and filling up customer informations.

Any idea? I struggle with this for more than a month now...

Thks,

Helene

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11 years 5 months ago #199152 by Jerome
Hi,

You have to check the configuration of your shipping methods ; this message is only displayed by "UPS" and "Canada Post" where you have to configure a warehouse.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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11 years 5 months ago #199357 by hvolpe
Thank you Jerome,

I've checked this out, the only information I do not have is the Merchant ID.
Do you think this can cause the message error.
And is there any way to "test" the plugin without any ID or with a testing ID?

Thanks,

Helene

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11 years 5 months ago #199360 by Jerome
Hi,

You need a test account if you want to test a shipping plugin ; otherwise the API won't give you a correct reply.
The best is to contact the shipping platform in order to get a test account.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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