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No address at my delivery note
- web4studio
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11 years 19 hours ago - 11 years 16 hours ago #216286
by web4studio
No address at my delivery note was created by web4studio
Empty delivery address filed at delivery notes.
How can i add these lines there?
Many thx
Nadine
How can i add these lines there?
Many thx
Nadine
Last edit: 11 years 16 hours ago by web4studio.
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11 years 11 hours ago #216288
by nicolas
Replied by nicolas on topic No address at my delivery note
Hi,
If there is no billing address displayed in the invoice, it means that either you removed the "address" view from the checkout workflow setting of the HikaShop configuration, or that you disabled the custom address fields via the menu Display>Custom fields.
Could you please check on these ?
If that's not the case, please provide a screenshot of the settings of your HikaShop configuration and of your custom fields listing and a link to a product page so that we can look at your checkout.
If there is no billing address displayed in the invoice, it means that either you removed the "address" view from the checkout workflow setting of the HikaShop configuration, or that you disabled the custom address fields via the menu Display>Custom fields.
Could you please check on these ?
If that's not the case, please provide a screenshot of the settings of your HikaShop configuration and of your custom fields listing and a link to a product page so that we can look at your checkout.
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- web4studio
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11 years 10 hours ago #216367
by web4studio
Replied by web4studio on topic No address at my delivery note
Hello
many thx for your reply. Pls see my screenshots of my settings. I don't really understand what is the problem.
Greetings
Nadine
many thx for your reply. Pls see my screenshots of my settings. I don't really understand what is the problem.
Greetings
Nadine
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10 years 11 months ago #216430
by nicolas
Replied by nicolas on topic No address at my delivery note
Hi,
I don't see a problem with your settings.
Could you provide a backend access along with a link to this thread via our contact form so that we could check your settings more in depth ?
www.hikashop.com/support/contact-us.html
I don't see a problem with your settings.
Could you provide a backend access along with a link to this thread via our contact form so that we could check your settings more in depth ?
www.hikashop.com/support/contact-us.html
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10 years 11 months ago #216471
by web4studio
Replied by web4studio on topic No address at my delivery note
Many thanks.
I found the solution. There was a problem with the delivery method. There was no delivery option selected/activated.
So i activated the manual shipping plug-in and now also the address is shown at the delivery note.
Greetings
Nadine
I found the solution. There was a problem with the delivery method. There was no delivery option selected/activated.
So i activated the manual shipping plug-in and now also the address is shown at the delivery note.
Greetings
Nadine
The following user(s) said Thank You: Jerome
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