The problem with editing order

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.4
-- PHP version -- : 5.6.13
-- Browser(s) name and version -- : Any

When click on the "Edit" button in the backend in any order (for example, in the "address") disappears itself the "Edit" button and "save".
I can not save the changes, or fill in the Shipping and payer.
I ask for advice and help.

Hi,

This can be a template issue, which template are you using in backend, the Joomla default one ?
Else this can too be a javascript error, if you use your browser console (F12) in the console tab do you have any javascript errors returned ?

I use Joomla default template ISIS. In Control Panel hikashop also set the default template.
I also tried to see javascript errors, but did not find them, or do not quite understand how to look for them.
Before hikashop 2.6.0 update everything worked properly. In addition to the smartphone buttons function, albeit with some problems.
This can be a problem on the side of the web hosting provider?

Hi,

If the popups are not working, it's probably coming from the update of Joomla, not HikaShop :
www.hikashop.com/forum/install-update/87...to-3-4-4.html#214269

You understood me wrong. In the attached image I just showed that I set the default template. Popups are working. Buttons do not work to change and save when i edit an order. When i press the change (picture step 1) Save button does not appear and the button to cancel the fall to the bottom (picture step 2), while it is not active.

Hi,

That's really strange as we don't have that problem on our end.
Could you provide a backend access to your website so that we could check the problem out ?
Please do that through our contact form with a link to this thread:
www.hikashop.com/support/contact-us.html

Hi, submitted.

Hello, did not wait for an answer, turned to deal with my problem?

Problem solved, I cleaned the cache in the browser.

Hi,

Sorry for the delay. It's great that you found out.
So the popup fix we provided before did fix the problem but it was just that you hadn't cleared the cache of your browser. Good to know.