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Change payment method after chekout

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10 years 10 months ago #222573 by ler@singmuiheng.com
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.4.45

We notice there is an option to change payment method after checkout

however when we enable this option we can not find the option to change in front end "view order history"

Where is the option located?

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10 years 10 months ago #222575 by Jerome
Hi,

See the last settings in the "Main > Order" section.
www.hikashop.com/support/support/documen...nfig.html#main_order
The setting allow to change the payment method if you authorize to pay orders which are not completed (which depend on the setting to define the confirmed order statuses).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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10 years 10 months ago #222653 by ler@singmuiheng.com
we did tick the setting, however we can not locate where to change to payment method from order management frontend

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10 years 10 months ago #222681 by nicolas
Hi,

Can you provide a screenshot of where you're trying to change what so that we can understand the situation ?

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10 years 10 months ago #222810 by ler@singmuiheng.com
Please see atttached

we make the configuration allow customer change payment method after checkout

however, we do not know how to change payment method after checkout from frontend

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10 years 10 months ago #222825 by nicolas
Hi,

Make sure that you've selected the "created" status in the "Unpaid order statuses" setting
The following user(s) said Thank You: ler@singmuiheng.com

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10 years 10 months ago #222894 by ler@singmuiheng.com
it works ! thanks again

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