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Image uploaded not shown in backend order

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10 years 10 months ago #223006 by dotsandcolors
-- url of the page with the problem -- : webwinkel.artemysia.be
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : Firefox 42.0

The webshop is for a photo-products. Clients are uploading photos that should be placed on the products. For example on a jewel.
In the backend we use to see in the orders which uploaded photo belongs to which ordered product. But now they no longer appear. Any ideas?

Attached screenshots from older orders from the backend and screenshot from a recent order where u can see there's no image under product list.

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10 years 10 months ago #223025 by Jerome
Hi,

Would it be possible to have more details about the Item custom field configuration ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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10 years 10 months ago - 10 years 10 months ago #223070 by dotsandcolors
Thanks I fixed it. It was a result of the rights of the upload/safe folder.
Last edit: 10 years 10 months ago by dotsandcolors.

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10 years 9 months ago #223285 by dotsandcolors
Very strange. It stopped working again. The uploaded images do not appaer anymore at the backend.

So I attached a screenshot of the he Item custom field configuration.

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10 years 9 months ago #223354 by nicolas
Hi,

Is it only for the new images ? Do you see the old images ? Could it be again a permission issue on the upload folder or its subfolder (where the thumbnails are stored) ?

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10 years 9 months ago #225422 by dotsandcolors
It's solved. There was something wrong with one of the Item custom fields. No idea what. Just made a new one and it worked again.

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