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double product name in confirmation email
10 years 7 months ago #231682
by wichai
double product name in confirmation email was created by wichai
-- HikaShop version -- : 2.6.1
-- Joomla version -- : 2.4.8
-- PHP version -- : 5.4.45
When my customer ordered, the confirmation email have double name of the products. How to fix this problem. I am not good in coding ,Please advise. Sorry, if I put this massage on the wrong topic.
-- Joomla version -- : 2.4.8
-- PHP version -- : 5.4.45
When my customer ordered, the confirmation email have double name of the products. How to fix this problem. I am not good in coding ,Please advise. Sorry, if I put this massage on the wrong topic.
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10 years 7 months ago #231685
by nicolas
Replied by nicolas on topic double product name in confirmation email
Hi,
It's probably because you set the product name in both the main product and in the variants of the product.
Please make sure that you set the product name only in one of the two and that should avoid the problem.
It's probably because you set the product name in both the main product and in the variants of the product.
Please make sure that you set the product name only in one of the two and that should avoid the problem.
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10 years 7 months ago #231790
by wichai
Replied by wichai on topic double product name in confirmation email
Thank you very much.
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