Order registration new customers can't register
- mariussport
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10 years 5 months ago #235686
by mariussport
Order registration new customers can't register was created by mariussport
-- url of the page with the problem -- :
www.lebasport.nl
-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.1
-- PHP version -- : php 7
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : no
hi,
Yesterday we updated Joomla to 3.5.1 and today we updated Hikashop Business to 2.6.2 after reading the forum.
Problem: New customers can't register with the login form their orders. So they are calling us.
The registration hold in step 2. and doesn't go forwards to the end. When i force the browser it goes to sending, then when i confirm it goes back to step 2.
I tried by myself and could not make a new order and account.
A known customer which a login account is no problem
-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.1
-- PHP version -- : php 7
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : no
hi,
Yesterday we updated Joomla to 3.5.1 and today we updated Hikashop Business to 2.6.2 after reading the forum.
Problem: New customers can't register with the login form their orders. So they are calling us.
The registration hold in step 2. and doesn't go forwards to the end. When i force the browser it goes to sending, then when i confirm it goes back to step 2.
I tried by myself and could not make a new order and account.
A known customer which a login account is no problem
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10 years 5 months ago #235692
by nicolas
Replied by nicolas on topic Order registration new customers can't register
Hi,
That problem was fixed yesterday with the 2.6.2 so you should not have it anymore.
I've done a test on your website and it works just fine.
Are you able to reproduce the problem ?
That problem was fixed yesterday with the 2.6.2 so you should not have it anymore.
I've done a test on your website and it works just fine.
Are you able to reproduce the problem ?
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- mariussport
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10 years 5 months ago #235696
by mariussport
Replied by mariussport on topic Order registration new customers can't register
Thank you and we find your order perfectly.
But i can't order as a new customer by myself, i have to try it again tonight because its very busy now.
best regards
Marius
But i can't order as a new customer by myself, i have to try it again tonight because its very busy now.
best regards
Marius
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