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Custom fields not being displayed in orders
10 years 5 months ago #236061
by alown
Custom fields not being displayed in orders was created by alown
-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.6.19-2
-- Browser(s) name and version -- : Chrome (latest), Firefox (latest)
We have custom fields to collect "to name", "from name", and "delivery date" for our gift vouchers. After recently updating HikaShop, these fields are no longer visible when processing orders. They are still present on the front-end for customers to complete. Orders in which this information previously displayed no longer show the custom fields at all.
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.6.19-2
-- Browser(s) name and version -- : Chrome (latest), Firefox (latest)
We have custom fields to collect "to name", "from name", and "delivery date" for our gift vouchers. After recently updating HikaShop, these fields are no longer visible when processing orders. They are still present on the front-end for customers to complete. Orders in which this information previously displayed no longer show the custom fields at all.
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10 years 5 months ago #236080
by nicolas
Replied by nicolas on topic Custom fields not being displayed in orders
Hi,
Can you edit your custom fields via the menu Display>custom fields and check their display settings and then save the custom fields options once ?
These are new options.
If it doesn't help, please provide a screenshot of the settings of the custom fields and a screenshot of where you don't see them.
Can you edit your custom fields via the menu Display>custom fields and check their display settings and then save the custom fields options once ?
These are new options.
If it doesn't help, please provide a screenshot of the settings of the custom fields and a screenshot of where you don't see them.
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10 years 5 months ago #236204
by alown
Replied by alown on topic Custom fields not being displayed in orders
Thank you! I see one of the new options was to display the custom field in the back-end orders.
After setting that option, everything looks great.
After setting that option, everything looks great.
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