The route to finish checkout

-- HikaShop version -- : HikaShop Business 2.6.4
-- Joomla version -- : 3.5
-- PHP version -- : 5.5.12

Hi,
This is an operation problem that when an order is established but the payment process dose not complete, in the user's order list he can view the order detail, but there seems no way for him to complete the payment process. I guess there is something wrong with my setting but I just could't find it. Could you give me a direction?

Thanks
Best regards
Scott

Hello Scott,

We'll need more information about your issue.
Do you want your customer to be able to pay his order with a "Created" status through his order listing ?

Or do you have some issue with your current payment process ?

Best regards,
Mohamed Thelji.

Hi, Mohamed,
Yes, the order was created and in either the order list and order detail, there is no button for the front end user to continue the payment.
Please refer to the attached screen shot files. There is only one hyper link that links from the order list to the detail page and a go back button.

Thanks in advance

Best regards
Scott

Hi,

Did you turn on the "Payment of orders not paid immediately" setting of the HikaShop configuration and configured the statuses for which you want to show the pay button in the "Unpaid order statuses" setting there ?
The pay button will only display after that.