Error on "Order" option in Backend

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.6.1
-- PHP version -- : 5.4
-- Browser(s) name and version -- : OPERA 43
-- Error-message(debug-mod must be tuned on) -- : COLLATION 'utf8_general_ci' is not valid for CHARACTER SET 'utf8mb4' SQL=SELECT a.*,b.*,c.*,IFNULL(c.name COLLATE utf8_general_ci,CONCAT_WS(' ',d.address_firstname,d.address_middle_name,d.address_lastname)) AS hikashop_name FROM #__hikashop_order AS b LEFT JOIN #__hikashop_address AS d ON b.order_billing_address_id=d.address_id LEFT JOIN #__hikashop_user AS a ON b.order_user_id=a.user_id LEFT JOIN #__users AS c ON a.user_cms_id=c.id WHERE (b.order_type='sale') ORDER BY b.order_id desc LIMIT 0, 20

Good morning,

I have recently updated my Joomla version to 3.6.1 and Hikashop has shown the following error when I click in the "buy" option.



What can I do? My clients don't recieve any bill since then. Also they can pay with PayPal.

Thank you.

Hi,

1 - You're using a very old version of HikaShop

2 - You can perform a little search in that forum in order to find threads with the exact same problem.
www.hikashop.com/forum/orders-management...r-orders.html#249426

Regards,