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Email for different statuses

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8 years 11 months ago #280497 by kivici
Hello,
We tried for some period to solve it, also reading forum, but we couldnt figure it out.

What we need is: when we change to custom made status READY customer should get email with text just for this status. Over all we need like 3 different types of emails for 3 different statuses.

How can this be achieved?

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8 years 11 months ago #280499 by Jerome
Replied by Jerome on topic Email for different statuses

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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8 years 11 months ago - 8 years 11 months ago #280536 by kivici
Replied by kivici on topic Email for different statuses
Hello,

We checked forum before we posted, and we saw that topic, but it's not clear for us. Is there any guide how to do it? We copied as it said in topic, but we don't know what to do after. Can u explain it better?

We have status READY (for example). What we should do so customer get custom email (with txt, we don't need html in it)? After we copy files suggested by nicolas where we should write text we want?
Last edit: 8 years 11 months ago by kivici.

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8 years 11 months ago #280538 by nicolas
Hi,

Once you have the file media/com_hikashop/mail/order_status_notification.READY.html.php open it, empty it, and write the texte you want in it.
The following user(s) said Thank You: kivici

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