Order notification e-mail template/text customization per status

-- url of the page with the problem -- : boostr.ca
-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3
-- PHP version -- : 5.7

Hi,

Currently, it looks like the order notification e-mail is one template for all statuses.

We would very much like to customize the intro paragraph bellow the "Hello Name," portion of the e-mail for each of these statuses.

Order creation, we want to communication the importance of validating the address info
Confirmation e-mail, we want to talk about expedition steps to follow and thank the user for his payment
Pending e-mail, we'd like to have an apology intro to let the user know the order cannot be completed at the moment ..

And so on

With the order status notification template being 1 for them all, this seems difficult to do without a case/condition code in the builder ?

Any thoughts ?
Thanks
Danny

Hello,

You can have one email per status but it's not something documented since it requires to do some actions manually ; like created the emails with a specific name.
Just add the order status after the mail name, like Regards,

Hello,
I did the test with and it does not work. Is there a particular format to adopt?

Thanks in advance
Nicolas

Hello,

I don't understand what you mean by "it does not work", can you detailed your results please ?
A suggestion, don't use capital letters.
Awaiting news from you.

Regards

Hello,

If I use the command status name "ATTENTE_VIREMENT" that I write in uppercase because I have saved it like this so that it is substituted according to the language, it is the stantard mail (order_status_notification.html.php) that is sent. I will try in lowercase.

thank you very much

Nicolas

Hello,

We are talking about the order status namekey ; not the name.
And a namekey can't be in uppercase.
The email override is just working for the html/text version, not for the preload.

Regards,