Order quantity restriction exceeded

-- HikaShop version -- : 3.4.0 business
-- Joomla version -- : 3.8.7
-- PHP version -- : 7.0.29
-- Browser(s) name and version -- : unknwon

Though three products do have a restriction of 1, the customer managed to get 2 of all three . This affects our business seriously.
I am not able to repeat it but i have a screen shot of the order and one of the products with a restriction of 1 on it.

I have asked the customer what he did and it seems to be very easy to get around the maximum Order quantity.
As i do not want to tell it here so everyone knows, please send me a email so i can explain how it is done

Hello,

Please use the "contact us" form if you want to communicate privately with the support team.

Please note that you can use "product limitations" if you want to have a full check on the product quantity in the cart and over time.

Regards,

Hi Jerome,

thanks for your answer. I have just send a further explanation via the contact form

kind regards

ruud