- Posts: 79
- Thank you received: 0
Order History Page Not showing shipping address
8 years 3 months ago #294932
by waisign
Order History Page Not showing shipping address was created by waisign
-- HikaShop version -- : Hikashop business 3.4
-- Joomla version -- : joomla 3.8.4
Hi , i would like to know why is my order history page not showing shipping address? ( when i do testing i inserted a different address for shipping ).
as you can see from the attachment, billing address and shipping address is having 2 diff address.
-- Joomla version -- : joomla 3.8.4
Hi , i would like to know why is my order history page not showing shipping address? ( when i do testing i inserted a different address for shipping ).
as you can see from the attachment, billing address and shipping address is having 2 diff address.
Please Log in or Create an account to join the conversation.
Less
More
- Posts: 12953
- Thank you received: 1778
8 years 3 months ago #294935
by Mohamed Thelji
Replied by Mohamed Thelji on topic Order History Page Not showing shipping address
Hello,
Can you give us more information about where you are having your issue and how to reproduce it through some screenshots for example ? Thank you.
Best regards,
Mohamed Thelji
Can you give us more information about where you are having your issue and how to reproduce it through some screenshots for example ? Thank you.
Best regards,
Mohamed Thelji
Please Log in or Create an account to join the conversation.
8 years 3 months ago #294988
by waisign
Replied by waisign on topic Order History Page Not showing shipping address
Hi, i have already attach screenshot at the first comment. the first one is order detail page from frontend (order history)
the second attachment is order detail that view from backend. as you can see from backend (second attachment), user already insert a different shipping address. but from front end it is not showing shipping address.
the second attachment is order detail that view from backend. as you can see from backend (second attachment), user already insert a different shipping address. but from front end it is not showing shipping address.
Please Log in or Create an account to join the conversation.
Less
More
- Posts: 12953
- Thank you received: 1778
8 years 2 months ago #294989
by Mohamed Thelji
Replied by Mohamed Thelji on topic Order History Page Not showing shipping address
Hello,
I tested it on my end and it worked fine, did you set weight / dimensions on your products ? Can you also tell us if your customer have selected a shipping method through your checkout workflow ? Thank you.
Best regards,
Mohamed Thelji.
I tested it on my end and it worked fine, did you set weight / dimensions on your products ? Can you also tell us if your customer have selected a shipping method through your checkout workflow ? Thank you.
Best regards,
Mohamed Thelji.
Please Log in or Create an account to join the conversation.
Time to create page: 0.184 seconds