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Send Invoice From Website To Customer
8 years 3 months ago #295832
by MyWorld
Send Invoice From Website To Customer was created by MyWorld
-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.10
I'm having an issue with checkout at the moment so I was wondering if I can send an invoice from the backend of the website to a customer if I get their information, and most importantly, if I send the invoice will they have an option on the Invoice to pay using Paypal?
Thanks!
-- Joomla version -- : 3.8.10
I'm having an issue with checkout at the moment so I was wondering if I can send an invoice from the backend of the website to a customer if I get their information, and most importantly, if I send the invoice will they have an option on the Invoice to pay using Paypal?
Thanks!
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- PolishedGeek
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8 years 3 months ago #295846
by PolishedGeek
~ Deb Cinkus, CEO
Polished Geek: more with monday․com
eCommerce Business Process Automation Experts
Replied by PolishedGeek on topic Send Invoice From Website To Customer
The easiest way to do this is with Invoice Manager -
extensions.joomla.org/extension/invoice-manager-for-hikashop/
~ Deb Cinkus, CEO
Polished Geek: more with monday․com
eCommerce Business Process Automation Experts
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8 years 3 months ago #295835
by Mohamed Thelji
Replied by Mohamed Thelji on topic Send Invoice From Website To Customer
Hello,
The solution can be to :
- manually create their orders via "Hikashop->Orders->Orders" with a status set to "Created"
- set the "Payment of orders not paid immediately" option to YES via "Hikashop->System->Configuration->Main"
Best regards,
Mohamed Thelji.
The solution can be to :
- manually create their orders via "Hikashop->Orders->Orders" with a status set to "Created"
- set the "Payment of orders not paid immediately" option to YES via "Hikashop->System->Configuration->Main"
Best regards,
Mohamed Thelji.
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8 years 2 months ago #297084
by MyWorld
Replied by MyWorld on topic Send Invoice From Website To Customer
Thanks for the replies.
Mohamed, I have all of that already set-up in the backend.
How do I send the order to the customer so that they can pay? I don't see an option on the "Orders" page that allows you to do that.
Thanks!
Mohamed, I have all of that already set-up in the backend.
How do I send the order to the customer so that they can pay? I don't see an option on the "Orders" page that allows you to do that.
Thanks!
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8 years 2 months ago #297088
by nicolas
Replied by nicolas on topic Send Invoice From Website To Customer
Hi,
Just change the order status of the order to one of the order statuses enabled in the "unpaid" column of the System>Order statuses menu and activate the notification of the customer when you do.
In such case, and provided that you selected a payment method in that order, the notification email to the customer will contain some text with a link to pay the order and the customer just has to click on the link to be redirected to the payment of the order.
Just change the order status of the order to one of the order statuses enabled in the "unpaid" column of the System>Order statuses menu and activate the notification of the customer when you do.
In such case, and provided that you selected a payment method in that order, the notification email to the customer will contain some text with a link to pay the order and the customer just has to click on the link to be redirected to the payment of the order.
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