Want to use gift certificates for the next order

-- url of the page with the problem -- : blue-ocean-wassersport.de/gutschein
-- HikaShop version -- : 4.0.1
-- Joomla version -- : 3.9.1
-- PHP version -- : 7.2.10
-- Browser(s) name and version -- : all browsers
-- Error-message(debug-mod must be tuned on) -- : no error message

Hi,

I created with hike serials gift certificates, which I sell to my customers. The spart works.

But when the customer wants to use the code, it do not work....

What have I do, to make the right configuration?

Any idea?

regards

Harry

Hello,

For your questions regarding HikaSerial ; please use the HikaSerial section of the forum.

In order to understand why the coupon code is not working, you should check the generated coupon in your HikaShop backend, and checks its settings.

Regards,