Sending email after payment

-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.21
-- PHP version -- : 7.3

Hi!
Now my client received email after order was created (but not after payment).
If this possible to sent email after payment only?
And second question: Where is a template of email to client?
I need to change align of the text in RTL version to right. (Please, see an attachment)
Thank you.

Hi,

HikaShop sends two emails to the customer:
- the "order creation notification" email is sent when the order is created, before the payment.
- the "order status notification" email is sent when the order status changes from "created" to "confirmed" when the payment plugin receives the payment notification from the payment gateway.
They can be activated/deactivated via the menu System>Emails. And if you have the Business edition, you can edit them there too.
You're saying that you receive only the first one, and thus, it indicates that the issue is probably with the order status not being changed to confirmed. And if that's the case, then you probably have an issue with your payment plugin not receiving payment notifications:
www.hikashop.com/support/documentation/i...or.html#notification

Thank you!