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Error on checkout on every order attempted

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4 years 5 months ago #340803 by masweb
-- HikaShop version -- : 4.5
-- Joomla version -- : 3.10.8
-- PHP version -- : 3.10
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : 1054 - Unknown column 'order_dimension_unit' in 'field list'

URGENT - NO ONE CAN PLACE AN ORDER

This error message is coming up on every customer order now, so all items. No changes have been made for a while now so not sure why this is happening all of a sudden. Followed suggestions on forum of others and nothing is working.

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4 years 5 months ago #340804 by masweb
I think I fixed by clicking on check database. But not closing this until we do some further checking.

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4 years 5 months ago - 4 years 5 months ago #340810 by nicolas
Hi,

The column name "order_dimension_unit" was added in HikaShop 4.4.1
So you must have updated HikaShop to the 4.5.0 recently and when you did, the installer was not able to add the extra column in the hikashop_order table in the database for some reason.
The check database was the right call as it automatically adds the missing columns in the database.
Last edit: 4 years 5 months ago by nicolas.

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4 years 5 months ago #340813 by masweb
Perfect thank you.

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