Can't search by article code in backend order.
1 year 7 months ago #365367
by Joomill
Can't search by article code in backend order. was created by Joomill
-- HikaShop version -- : 5.1.3
-- Joomla version -- : 3.10
Hi,
When i create an order in the backend, i can't search by product code anymore. (see screenshot attached)
I tried an old Hikashop 5.0.0 installation and there it still works.
Can you have a look at this?
Kind regards,
Jeroen
-- Joomla version -- : 3.10
Hi,
When i create an order in the backend, i can't search by product code anymore. (see screenshot attached)
I tried an old Hikashop 5.0.0 installation and there it still works.
Can you have a look at this?
Kind regards,
Jeroen
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1 year 7 months ago #365368
by nicolas
Replied by nicolas on topic Can't search by article code in backend order.
Hi,
I'm not able to reproduce the problem with HikaShop 5.1.3
I can properly search for products by providing their code in the input field.
Can you please double check ?
I'm not able to reproduce the problem with HikaShop 5.1.3
I can properly search for products by providing their code in the input field.
Can you please double check ?
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1 year 7 months ago #365375
by Joomill
Replied by Joomill on topic Can't search by article code in backend order.
Hi,
I doublechecked it, but can't find why it doesn't work.
I will send you the credentials so you can have a look at it.
kind regards
I doublechecked it, but can't find why it doesn't work.
I will send you the credentials so you can have a look at it.
kind regards
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1 year 7 months ago #365378
by nicolas
Replied by nicolas on topic Can't search by article code in backend order.
Hi,
It actually works on your website:
i.imgur.com/mwoIW06.png
However, it takes 30 seconds to display the products.
It seems a MySQL query takes too much time for some reason when the system is searching for the product on your website.
Could you provide a FTP access in order to look deeper into it ?
It actually works on your website:
i.imgur.com/mwoIW06.png
However, it takes 30 seconds to display the products.
It seems a MySQL query takes too much time for some reason when the system is searching for the product on your website.
Could you provide a FTP access in order to look deeper into it ?
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1 year 7 months ago #365401
by nicolas
Replied by nicolas on topic Can't search by article code in backend order.
Hi,
Thanks for the FTP access.
I was able to study the situation, come up with a solution and test it directly on your website. The search of the products is now almost instantaneous.
We'll be adding the necessary modifications in the next version of HikaShop.
Thanks for the FTP access.
I was able to study the situation, come up with a solution and test it directly on your website. The search of the products is now almost instantaneous.
We'll be adding the necessary modifications in the next version of HikaShop.
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