Skip to main content

Can't search by article code in backend order.

More
1 year 7 months ago #365367 by Joomill
-- HikaShop version -- : 5.1.3
-- Joomla version -- : 3.10

Hi,

When i create an order in the backend, i can't search by product code anymore. (see screenshot attached)
I tried an old Hikashop 5.0.0 installation and there it still works.
Can you have a look at this?

Kind regards,
Jeroen

Please Log in or Create an account to join the conversation.

More
1 year 7 months ago #365368 by nicolas
Hi,

I'm not able to reproduce the problem with HikaShop 5.1.3
I can properly search for products by providing their code in the input field.
Can you please double check ?

Please Log in or Create an account to join the conversation.

More
1 year 7 months ago #365375 by Joomill
Hi,

I doublechecked it, but can't find why it doesn't work.
I will send you the credentials so you can have a look at it.

kind regards

Please Log in or Create an account to join the conversation.

More
1 year 7 months ago #365378 by nicolas
Hi,

It actually works on your website:
i.imgur.com/mwoIW06.png
However, it takes 30 seconds to display the products.
It seems a MySQL query takes too much time for some reason when the system is searching for the product on your website.
Could you provide a FTP access in order to look deeper into it ?

Please Log in or Create an account to join the conversation.

More
1 year 7 months ago #365401 by nicolas
Hi,

Thanks for the FTP access.
I was able to study the situation, come up with a solution and test it directly on your website. The search of the products is now almost instantaneous.
We'll be adding the necessary modifications in the next version of HikaShop.

Please Log in or Create an account to join the conversation.

Time to create page: 0.207 seconds
Powered by Kunena Forum