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Links to download, images uploaded with an order no longer work
10 months 3 weeks ago #369220
by a2zcs
-- url of the page with the problem -- :
www.bromarprintstore.com/
-- HikaShop version -- : 6.1.0
-- Joomla version -- : 4.4.14
-- PHP version -- : 8.3.27
-- Browser(s) name and version -- : chrome
Hi,
Recently the links received in the Notification Email to the shop owner have ceased to take them to the image to download.. When the recipient clicks on the link in the email, they are taken to the sites' login page instead of to the uploaded image. However if we right click on the image in the order within the backend of the site and choose "Open image in new tab" it works fine. Comparing the URL in both, they are identical. They are al ready logged in as super admins before they click on the link in the email. The url generated for example would be www.bromarprintstore.com/administrator/i...lsaWNlbnQtMi5qcGc%3D
Any ideas what has changed or why this wouldn't be working?
-- HikaShop version -- : 6.1.0
-- Joomla version -- : 4.4.14
-- PHP version -- : 8.3.27
-- Browser(s) name and version -- : chrome
Hi,
Recently the links received in the Notification Email to the shop owner have ceased to take them to the image to download.. When the recipient clicks on the link in the email, they are taken to the sites' login page instead of to the uploaded image. However if we right click on the image in the order within the backend of the site and choose "Open image in new tab" it works fine. Comparing the URL in both, they are identical. They are al ready logged in as super admins before they click on the link in the email. The url generated for example would be www.bromarprintstore.com/administrator/i...lsaWNlbnQtMi5qcGc%3D
Any ideas what has changed or why this wouldn't be working?
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10 months 3 weeks ago #369221
by nicolas
Replied by nicolas on topic Links to download, images uploaded with an order no longer work
Hi,
No idea. We'll need to investigate the situation to better understand what the problem is.
Please go through our contact form and provide backend access and extra information to see the problem.
www.hikashop.com/support/contact-us.html
No idea. We'll need to investigate the situation to better understand what the problem is.
Please go through our contact form and provide backend access and extra information to see the problem.
www.hikashop.com/support/contact-us.html
Please Log in or Create an account to join the conversation.
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