Google analytics plugin

-- url of the page with the problem -- : www.hollywooddogs.dk/
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.5.22
-- Browser(s) name and version -- : any
-- Error-message(debug-mod must be tuned on) -- : no statistic

Hi,

i save configured
HikaShop Google Dynamic Remarketing (conversion tracking) plugin
HikaShop Google Analytics plugin

but i still se no hits on my ecommerce tracking.

Any help to get this fixed, would be appriciated

Hi,

Regarding the Google Analytics plugin, do you have followed this tutorial ?
www.hikashop.com/support/support/documen...oogle-analytics.html

For the remarketing, are you sure that your adwords id is valid, could you give us more informations about the payment methods used ?

I have not, but it is setup same way as it says there

i'm not sure the remarketing is needed, was just testet to see if google analytics tracked my new orders

it now seems to track, but at 3 times the amount of the order...
Like this
HD-O-20141627 2015-04-12 20:08 DKK 547,25 5 items
but oin google analytics it shows
20141627 1.641,75 kr.(12,36 %) 15 items

Now any ideas why this happends ?

Hi,

Are you sure that is tracked just one time the order and it is not showing you 3 orders in the same line ?
Because if you change several time the order status, you can potentially re-send an analytics tracker query.

Regards,

Which order status is the tracking send with ?

I think i got it working now... it seems on some settings it gets tracked multible times... like if you have use universal and links and direct it seems to get submitted 3 times.

I don't understand why you have not just set a flag on the order if it is submitted to GA and when submitted, it is set to 1 and if not it submits it and set it to 1
Next place, just checks if this is 1 and if it is, just returns and continues with the rest of the code.

Have you though about doing a change like this, to kane google analytics stop in some wierd instanses double submitting orders ?

Hi,

We have a ticket in our TODO list for the Google Analytics improvement.
About the double submission, the idea is to only submit when the order just received an "invoice id", so it will be at the first confirmation of the order.

Regards,

Hi Jerome,

nice that you will improve the problems.
i still see double and trible submits and that is why i suggested an improvement like the one above cause it will prevent double submissions whit a flag on the order about it being submitted.

Hi Jerome

Is there any deadline for the fix of this problem?

I'm sitting with the same problem as Jesper

Hi,

The update of the plugin will be in the next HikaShop release.

Regards,