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- Thank you received: 1
Google Analyics e-commerce tracking does not work
10 years 6 months ago #233959
by appletree
Google Analyics e-commerce tracking does not work was created by appletree
-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : No error
I am using Hikashop but without a pay button. Customers can order products and the webshop-owner can set an order to 'confirmed' At that time I want GA tracking this orer. But it does not do.
The Hikashop GA plugin is activated and also is a javascript with GA-code placed in the template.
What to do to get tracking of confirmed orders?
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Firefox
-- Error-message(debug-mod must be tuned on) -- : No error
I am using Hikashop but without a pay button. Customers can order products and the webshop-owner can set an order to 'confirmed' At that time I want GA tracking this orer. But it does not do.
The Hikashop GA plugin is activated and also is a javascript with GA-code placed in the template.
What to do to get tracking of confirmed orders?
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10 years 6 months ago #233960
by nicolas
Replied by nicolas on topic Google Analyics e-commerce tracking does not work
Hi,
Could you provide a screenshot of the settings of your GA plugin (you can blur the credential data) ?
Could you provide a screenshot of the settings of your GA plugin (you can blur the credential data) ?
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10 years 6 months ago #234016
by appletree
Replied by appletree on topic Google Analyics e-commerce tracking does not work
Hi Nicolas,
Herewith the screenshot
Herewith the screenshot
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10 years 6 months ago #234028
by nicolas
Replied by nicolas on topic Google Analyics e-commerce tracking does not work
Hi,
Try to turn on the "Always use direct call" setting of the plugin.
Try to turn on the "Always use direct call" setting of the plugin.
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10 years 5 months ago #235010
by appletree
Replied by appletree on topic Google Analyics e-commerce tracking does not work
Yes, this is the solution. Tracking in GA is working.
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