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- Thank you received: 6
"Backend dashboard legacy" doesn't work
7 years 10 months ago #301458
by panefs
"Backend dashboard legacy" doesn't work was created by panefs
-- HikaShop version -- : 4.0.1
-- Joomla version -- : 3.9.1
-- PHP version -- : 7.1.24
Hello.
I've kept the "Backend dashboard legacy" active, because it lets me customize the reports.
After I upgraded to Hikashop Business 4.0.0, the old dashboard throws this error:
1064 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'FROM #__hikashop_order AS a LEFT JOIN #__hikashop_order_product AS prod ON a.o' at line 1
I upgraded to 4.0.1 but the issue persists.
Can you help, please?
-- Joomla version -- : 3.9.1
-- PHP version -- : 7.1.24
Hello.
I've kept the "Backend dashboard legacy" active, because it lets me customize the reports.
After I upgraded to Hikashop Business 4.0.0, the old dashboard throws this error:
1064 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'FROM #__hikashop_order AS a LEFT JOIN #__hikashop_order_product AS prod ON a.o' at line 1
I upgraded to 4.0.1 but the issue persists.
Can you help, please?
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7 years 10 months ago #301463
by nicolas
Replied by nicolas on topic "Backend dashboard legacy" doesn't work
Hi,
Without the full MySQL query it will be difficult to help as we don't know how you setup your reports.
Please apply that patch to joomla and try again:
www.hikashop.com/support/forum/2-general...ror-1054.html#287524
You should then get the full MySQL query leading to that error. Please provide it so that we can better understand the situation.
Without the full MySQL query it will be difficult to help as we don't know how you setup your reports.
Please apply that patch to joomla and try again:
www.hikashop.com/support/forum/2-general...ror-1054.html#287524
You should then get the full MySQL query leading to that error. Please provide it so that we can better understand the situation.
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7 years 10 months ago #301492
by panefs
Replied by panefs on topic "Backend dashboard legacy" doesn't work
Thanks.
I am not getting this:
1064 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'FROM #__hikashop_order AS a LEFT JOIN #__hikashop_order_product AS prod ON a.o' at line 1 SELECT FROM j25_hikashop_order AS a LEFT JOIN j25_hikashop_order_product AS prod ON a.order_id=prod.order_id AND prod.order_product_tax > 0 WHERE a.order_type='sale' AND a.order_status IN ('confirmed') AND a.order_currency_id IN ('1') AND a.order_created > 1538352000 AND a.order_created < 1546214400
I am not getting this:
1064 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'FROM #__hikashop_order AS a LEFT JOIN #__hikashop_order_product AS prod ON a.o' at line 1 SELECT FROM j25_hikashop_order AS a LEFT JOIN j25_hikashop_order_product AS prod ON a.order_id=prod.order_id AND prod.order_product_tax > 0 WHERE a.order_type='sale' AND a.order_status IN ('confirmed') AND a.order_currency_id IN ('1') AND a.order_created > 1538352000 AND a.order_created < 1546214400
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7 years 10 months ago #301494
by nicolas
Replied by nicolas on topic "Backend dashboard legacy" doesn't work
Hi,
Could you open the reports one by one via the menu Orders>Reports in order to identify which one is causing the issue.
Once you do, please disable it and try to recreate it.
If you do get an error please provide a screenshot of the settings of the report. If you don't then you can just publish it instead of the old one and delete the old one.
Could you open the reports one by one via the menu Orders>Reports in order to identify which one is causing the issue.
Once you do, please disable it and try to recreate it.
If you do get an error please provide a screenshot of the settings of the report. If you don't then you can just publish it instead of the old one and delete the old one.
The following user(s) said Thank You: panefs
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7 years 10 months ago #301520
by panefs
Replied by panefs on topic "Backend dashboard legacy" doesn't work
Thank you very much, that worked great.
I was able to isolate and delete the report that was giving the error.
I was able to isolate and delete the report that was giving the error.
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