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Geographic Sales display incorrect
6 years 10 months ago #314219
by adamells
Geographic Sales display incorrect was created by adamells
-- HikaShop version -- : 4.2.2
I have recently upgraded from a very old version of Hikashop and noticed that the "Geographic sales" map doesn't show any sales for the United States of America which is at least 30% of my sales. It does show sales in other countries. I think I would use this statistic the most.
I am wondering if there is a country code mismatch. And maybe this is because of my upgrade from old version. How can I troubleshoot this?
Also is it possible to limit which products are included or should I switch to old dashboard in that situation?
Thank you,
Adam
I have recently upgraded from a very old version of Hikashop and noticed that the "Geographic sales" map doesn't show any sales for the United States of America which is at least 30% of my sales. It does show sales in other countries. I think I would use this statistic the most.
I am wondering if there is a country code mismatch. And maybe this is because of my upgrade from old version. How can I troubleshoot this?
Also is it possible to limit which products are included or should I switch to old dashboard in that situation?
Thank you,
Adam
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6 years 9 months ago #314221
by Mohamed Thelji
Replied by Mohamed Thelji on topic Geographic Sales display incorrect
Hello Adam,
If it's working for other countries and not USA, can you check if you have changed the configuration USA zone country and its states via "Hikashop->System->Zones" ? Thank you ?
Kind regards,
Mohamed.
If it's working for other countries and not USA, can you check if you have changed the configuration USA zone country and its states via "Hikashop->System->Zones" ? Thank you ?
Kind regards,
Mohamed.
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6 years 9 months ago #314232
by adamells
Replied by adamells on topic Geographic Sales display incorrect
It does not look incorrect:
United States of America / US / USA
United States of America / US / USA
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6 years 9 months ago #314233
by adamells
Replied by adamells on topic Geographic Sales display incorrect
Oops, I see something in the browser console log. Do I need to specify an API key somewhere?
Code:
Geocoding Service: You must use an API key to authenticate each request to Google Maps Platform APIs. For additional information, please refer to http://g.co/dev/maps-no-account For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
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6 years 9 months ago - 6 years 9 months ago #314239
by Mohamed Thelji
Replied by Mohamed Thelji on topic Geographic Sales display incorrect
Hello,
Can you eventually send us temporary access to your back-end through our contact form and also specify a link to that thread so that we can directly test and debug it on your end ? Thank you.
www.hikashop.com/support/contact-us.html
Kind regards,
Mohamed.
Can you eventually send us temporary access to your back-end through our contact form and also specify a link to that thread so that we can directly test and debug it on your end ? Thank you.
www.hikashop.com/support/contact-us.html
Kind regards,
Mohamed.
Last edit: 6 years 9 months ago by Mohamed Thelji.
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