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Issue Importing From Virtuemart

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12 years 11 months ago #126681 by walter
Issue Importing From Virtuemart was created by walter
-- url of the page with the problem -- : todo-aerografia.eu
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 1.5.26
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,

I'm trying to migrate from VM 1.1.9 but gets into a endless loop when importing categories. Here's a image of the message shown:



Thanks in advance for your help

Walter

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12 years 11 months ago #126726 by Mohamed Thelji
Replied by Mohamed Thelji on topic Issue Importing From Virtuemart
Hi,
The problem is maybe coming from an access rights issue, can you check your access rights for your images folder ?

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12 years 11 months ago #126751 by walter
Replied by walter on topic Issue Importing From Virtuemart
the image folders (/media/com_hikashop/.....) have the 775 rights. any other clue where i can look into?

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12 years 11 months ago #126762 by Mohamed Thelji
Replied by Mohamed Thelji on topic Issue Importing From Virtuemart
Ok, and does your VM images are in the file "YourWEBSITE/components/com_virtuemart/shop_image/categories/" ? if not can you put them in it and try again ?

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12 years 11 months ago #126774 by walter
Replied by walter on topic Issue Importing From Virtuemart
yes, all the images are there

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12 years 11 months ago #126811 by Jerome
Replied by Jerome on topic Issue Importing From Virtuemart
Hi,

In categories or in category folder ?
It might be an error in the import system so please check the right folder name.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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12 years 11 months ago #126845 by walter
Replied by walter on topic Issue Importing From Virtuemart
components/com_virtuemart/shop_image/category/

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12 years 11 months ago #126847 by walter
Replied by walter on topic Issue Importing From Virtuemart
I had this one:
components/com_virtuemart/shop_image/category/
and created this one just in case:
components/com_virtuemart/shop_image/categories/

both with 755 rights, and still the same problem.

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12 years 11 months ago #126856 by Jerome
Replied by Jerome on topic Issue Importing From Virtuemart
Hi,

So please redownload HikaShop 2.2.2
The import system tried to open files into the "categories" folder but the real (default) one is "category".
The new package that I just upload fix this problem. So the import should find the images for the categories.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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12 years 11 months ago #126861 by walter
Replied by walter on topic Issue Importing From Virtuemart
Hi Jerome,

I've downloaded hikashop and something has changed but the issue persists. The import process still gets stuck in categories. This time the error is [Categories] File already exists ........



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12 years 11 months ago #126865 by Jerome
Replied by Jerome on topic Issue Importing From Virtuemart
Hi,

If the file already exists it's not a problem.
It just to inform you that you already have the file in your HikaShop folder so it does not copy it.
If it is possible that you have a different version in virtuemart, it alerts you that you might copy it manually (the import system can't know when a file is different which has to be kept or not, so we didn't put any test for it and we just warning the user).

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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12 years 11 months ago #126927 by walter
Replied by walter on topic Issue Importing From Virtuemart
the problem is that it goes into an endless loop, there is no way to continue the process

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12 years 11 months ago #126999 by Jerome
Replied by Jerome on topic Issue Importing From Virtuemart
Hi,

Do you think we could have an accesso to your database (a phpmyadmin) in order to take a look of what have been imported or not ?
If the imported data is right, I could unblock the loop by making an increment on the import step. Bu tI have to be sure that it is safe to do it.

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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