Skip to main content

Migration From VirtueMart

More
11 years 3 weeks ago - 11 years 3 weeks ago #213597 by eileensemporium
Migration From VirtueMart was created by eileensemporium
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3

I am trying to migrate from VM and the products are placed in the wrong categories and some categories loose their names and where they are in relation to sub cats

Are there any limitations to the characters used in the names and descriptions of products and categories as lots contain the " character for inches. If that is the case can the separator character be changed when doing an import?

(The migration from Virtuemart 1 to 2 works fine by the way so that Hikashop can see the VM install)
Last edit: 11 years 3 weeks ago by eileensemporium.

Please Log in or Create an account to join the conversation.

More
11 years 2 weeks ago #213623 by nicolas
Replied by nicolas on topic Migration From VirtueMart
Hi,

HikaShop supports migration both from VM1 and from VM2.
So there should be no need to upgrade to VM2 if you already have VM1. It could generate more errors doing that as the migration process from VM1 to VM2 isn't perfect and the more you do migrations of the same data, the more the data is lost in the process.
A migration directly from VM1, might have better results.

HikaShop can handle " and almost any characters and I don't see why it would be a problem for the migration process.

Please Log in or Create an account to join the conversation.

More
11 years 2 weeks ago #213730 by eileensemporium
Replied by eileensemporium on topic Migration From VirtueMart
Thanks for the reply however that did not work either. Do the categories all have to have unique names, as some sub cats have the same name?

I have attached 2 screen shots, the VM is what the cats should look like, the Hikashop one is way off with incorrect duplicate entries and lost main and sub cats
Thanks

Please Log in or Create an account to join the conversation.

More
11 years 2 weeks ago #213807 by Jerome
Replied by Jerome on topic Migration From VirtueMart
Hi,

Are you using multi-language in VirtueMart ?
Because if during the import you select the "wrong" language, HikaShop could retrieve the data from the incorrect language and give you a different result.
In your database, you can find one table per language for the categories and products (virtuemart_categories_..., virtuemart_products_...)

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

More
11 years 2 weeks ago - 11 years 2 weeks ago #213808 by eileensemporium
Replied by eileensemporium on topic Migration From VirtueMart
Hi, no just one language en_gb
Last edit: 11 years 2 weeks ago by eileensemporium.

Please Log in or Create an account to join the conversation.

More
11 years 2 weeks ago #213820 by nicolas
Replied by nicolas on topic Migration From VirtueMart
Hi,

Your category explorer looks strange in HikaShop.
It seems that the root category has been removed.
I don't know what happened during the import. Did you had the root and other default categories of HikaShop there before ?
Was the root category deleted during the import or after ?
If you click on the "rebuild" button of the categories listing, does that change something ?
Were the products correctly imported ? In that case, wouldn't it be simpler to fix the categories tree manually ?

Please Log in or Create an account to join the conversation.

More
11 years 2 weeks ago - 11 years 2 weeks ago #213875 by eileensemporium
Replied by eileensemporium on topic Migration From VirtueMart
Yep looks very strange have tried the rebuild but does not make any difference

The Root cat is there but the are other cats 'above' it

BTW I can export into VM 2 and Mijoshop without any issue

Is it possible to login the site and have a go yourself please as my customer is getting upset?

Too many blank (after the import) cats to do a manual fix - the products look ok but are in the wrong cats and there are too many to fix manually

Thanks Steve
Last edit: 11 years 2 weeks ago by eileensemporium.

Please Log in or Create an account to join the conversation.

More
11 years 1 week ago #214257 by Jerome
Replied by Jerome on topic Migration From VirtueMart
Hi,

If you want us to take a look at your website ; we will need some credentials and links in order to be able to work.
You can send us such kind of private information using the "contact us" form, with a link to that forum thread (so the support team will know what to do with the credentials, otherwise the message is destroyed).

Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

More
11 years 1 week ago #214317 by eileensemporium
Replied by eileensemporium on topic Migration From VirtueMart
I have sent the login details to you via contact form

Please Log in or Create an account to join the conversation.

More
11 years 1 week ago #214838 by eileensemporium
Replied by eileensemporium on topic Migration From VirtueMart
I wondered if you have had chance to look at this?

Please Log in or Create an account to join the conversation.

More
10 years 10 months ago #220145 by eileensemporium
Replied by eileensemporium on topic Migration From VirtueMart
Hi is there any news on this as it has been over a month since this issue was raised?

Thanks

Please Log in or Create an account to join the conversation.

More
10 years 10 months ago #220388 by eileensemporium
Replied by eileensemporium on topic Migration From VirtueMart
Do I keep waiting or move to another product?

Please Log in or Create an account to join the conversation.

More
10 years 10 months ago #221680 by eileensemporium
Replied by eileensemporium on topic Migration From VirtueMart
Looks like I'm going elsewhere very poor support for a paid for product

Please Log in or Create an account to join the conversation.

More
10 years 10 months ago #222029 by nicolas
Replied by nicolas on topic Migration From VirtueMart
Hi,

Sorry for that. The last two months were quite hectic on our end. Such import problems are quite complex to understand and solve as it depends on how the other solution is configured and what data is there. Thus it takes a lot of time to analyze. Of course, we were not able to reproduce the problem on our end so the only option would have been to debug the issue directly on the website.
I tried to have a look today, but I see that you've moved on. I wish you all the best.

Please Log in or Create an account to join the conversation.

More
10 years 10 months ago #222054 by eileensemporium
Replied by eileensemporium on topic Migration From VirtueMart
I can give you access if you still would like to look for me, I have not decided on a replacement product and would like to stay with Hikashop ideally because of all the work done so far

Please Log in or Create an account to join the conversation.

More
10 years 10 months ago #222061 by nicolas
Replied by nicolas on topic Migration From VirtueMart
Yes, please provide an access. Ideally, a backend+FTP+database would be great so that we can check the database data and modify the code of the import if necessary.

Please Log in or Create an account to join the conversation.

More
10 years 10 months ago #222138 by eileensemporium
Replied by eileensemporium on topic Migration From VirtueMart
I have sent you a PM

Thanks

Please Log in or Create an account to join the conversation.

More
10 years 9 months ago #222522 by eileensemporium
Replied by eileensemporium on topic Migration From VirtueMart
Did you get anywhere with this please?

Please Log in or Create an account to join the conversation.

Time to create page: 0.271 seconds
Powered by Kunena Forum