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DEFAULT VARIANTS exist but not linked post-import

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10 years 10 months ago - 10 years 9 months ago #221772 by Marjoline
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.5.24
-- Browser(s) name and version -- : All browsers
-- Error-message(debug-mod must be tuned on) -- : 1-HIKA_NOT_DEFAULT_VARIANT

This problem is a flow-on of the previous problem, where re-import of default standards caused strange effects on the pricing. See for this my previous post in this category: hikashop.com/forum/import-export-csv-xls...roduct-variants.html

Now after attempting to remedy the pricing problem, the standards have disappeared from view. This caused major problems on the front end webshop, where customers seem forced to accept a high price due to being forced to accept most extra options with the guitar kits. See the link: www.valkyrie-guitars.com/en/webshop/prod...-c-m-bird-style.html

If we try to add a new standard variant to the list of variants, the system doesn’t accept it at all. Presumably because the system can see under water that it in fact does still exist.
How can we get out of this bind?
Last edit: 10 years 9 months ago by Marjoline. Reason: typo

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10 years 10 months ago #221789 by nicolas
Hi,

When you import a CSV of variants, you're also supposed to import the main product along with them, and you're suppose to have the product_code of the main product in the product_parent_id column of the variants.
That's actually what you have when you export a CSV of the products.
I would recommend to base yourself on the export CSV in order to build your CSV for the import.

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10 years 9 months ago #222884 by Marjoline
Yes, we exported the variants, changed the prices and reimported them. They were already existing, it was only to change the prices.

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10 years 9 months ago #223030 by nicolas
Hi,

Sure but even so, you need to include the main product in the CSV, like it is in CSV that you export from the export button of the products listing.
The following user(s) said Thank You: Marjoline

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10 years 4 months ago #240190 by iDanny
Hi,

I'm getting this error without having done an import. I get this from creating a product from scratch ?

See attached screenshot

Thanks

Danny

Danny Malouin
BeNu - Digital success agency
benu.ca

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10 years 4 months ago #240201 by Marjoline
This may be a different problem, if there is no import opr export involved. Perhaps start a new discussion, to get better response? Is there an existing default variant assigned yet?

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10 years 4 months ago #240196 by nicolas
Hi,

On the variants listing where you did your screenshot, there is a column "default". There, you need to click on the icon for one of the variants so that it becomes the default variant of the product.

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