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The characteristics are not shown

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10 years 4 weeks ago #248658 by shoppist
-- HikaShop version -- : Business latest
-- Joomla version -- : 3.5

Hi,

I have created the Characteristics in the back end for shoe size. The name is Size.
I have added a column to the csv name size with the desired sizes for the product.
I cannot see the variants on the backend product page and also not in the front page.

Attached is the CSV file used to import.
In the HIKASHOP configuration it is defined to show characteristics name.

Please advice,

Thank you.

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10 years 4 weeks ago - 10 years 4 weeks ago #248663 by nicolas
Hi,

Your CSV is wrong. You need one row per variant, as explained in the import documentation:
www.hikashop.com/support/documentation/73-hikashop-import.html
Here is how the CSV should be:

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Last edit: 10 years 4 weeks ago by nicolas.

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10 years 4 weeks ago #248841 by shoppist
ok, I tried it with this file.
But again I get errors.

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10 years 4 weeks ago #248843 by nicolas
Hi,

What errors do you get and what is wrong ? Please provide more information.

All I can see wrong in your CSV is that you have "shippable goods" in the "product_type" column while the only possible values in that column are "main" and "variant" and that column is optional.

I invite you to create a product like you want via the backend of HikaShop and export it. You'll get a CSV with the values that you're supposed to have and you'll see how variants are defined and what can be in which column.

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9 years 11 months ago #251060 by shoppist
ok, thank you

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