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Checkout: continue button does not work
15 years 6 months ago #11444
by mike111
Checkout: continue button does not work was created by mike111
Hi,
during the checkout process, at the 1. step (login or registration) the continue button does not work - nothing happens.
Next step would be to choose the shipping method. The shipping method works when displayed in the first step.
What could be the error in my configuration. (There is no error messages at all).
best,
Michael
I'm running the latest version on Joomla 1.6
during the checkout process, at the 1. step (login or registration) the continue button does not work - nothing happens.
Next step would be to choose the shipping method. The shipping method works when displayed in the first step.
What could be the error in my configuration. (There is no error messages at all).
best,
Michael
I'm running the latest version on Joomla 1.6
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15 years 6 months ago #11448
by nicolas
Replied by nicolas on topic Re: Checkout: continue button does not work
Do you have a javascript error on your page ?
Could you give us a link to your shop ?
Could you give us a link to your shop ?
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15 years 6 months ago #11452
by mike111
Replied by mike111 on topic Re: Checkout: continue button does not work
Hi nicolas
No, there is no javascript error.
Here's the link: new.photolitho.ch/index.php/online-shop
for testing use the following login:
user: kunde
password: kunde
many thanks for your help.
Michael
No, there is no javascript error.
Here's the link: new.photolitho.ch/index.php/online-shop
for testing use the following login:
user: kunde
password: kunde
many thanks for your help.
Michael
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15 years 6 months ago - 15 years 6 months ago #11455
by nicolas
Replied by nicolas on topic Re: Checkout: continue button does not work
The continue shopping button works fine on my end on your website...
Last edit: 15 years 6 months ago by nicolas.
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15 years 6 months ago #11458
by mike111
Replied by mike111 on topic Re: Checkout: continue button does not work
Thank you for trying.
It still does not work at my end. I keep trying on another PC.
best,
Michael
It still does not work at my end. I keep trying on another PC.
best,
Michael
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15 years 6 months ago #11460
by nicolas
Replied by nicolas on topic Re: Checkout: continue button does not work
Which browser are you using ? Doy ou have any special addons installed on that browser ? Could you try with other browsers.
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15 years 6 months ago #11541
by jasonm
Replied by jasonm on topic Re: Checkout: continue button does not work
I've noticed on one of our sites that the first time you try to click through to the next stage of checkout it just reloads the same page. It does the same thing with product pagination, but the second click always works.
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15 years 6 months ago #11550
by nicolas
Replied by nicolas on topic Re: Checkout: continue button does not work
These problems sounds like problems we fixed in different versions of hikashop. Do you use the latest version (1.4.
on these websites ?
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